Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,096 Reviews
Call Service Center (352) 732-7577

2,096 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
July 12, 2023

Jon Novak in Sales and Jim Garvin in Service helped me substantially. Both were outstanding. I travel 32 miles each way to work with this dealership, rather than work with a more local Dodge/Ram dealershi More

by WARDDDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Garvin
Report | Print
Jul 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 12, 2023

I purchased my Ram 1600 March of 2022. I have taken back to Philips for the few recall and for general maintenance. The customer service has been awesome. Even when my warranty is up I w More

by CLAUDIESUE.CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

July 11, 2023

There was Good communication he said it would be done by the end of the day and it was. More

by BUSYRULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

July 11, 2023

Since getting my car I’ve been bring it here for all kinds of services More

by Crouch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jul 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

July 11, 2023

Easy to get in and out. I believe they genuinely care. Been working with their service department for years. More

by mmccleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department not in list.
Report | Print
Jul 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 10, 2023

Great service, all needed repairs were expertly explained great knowledgeable service advisor, would recommend PHILLIPS to everyone. ! More

by THESTORCKFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
Report | Print
Jul 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

July 09, 2023

Awesome place great service and people quick efficient did a very good job I would highly recommend More

by TITABEL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 09, 2023

They took the time to find the problem and fix it in a timely manner. The showed concern for my time. More

by sbudnick60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Report | Print
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

July 08, 2023

Service Advisor was excellent. Wait time was long but I was pre- informed that it would be. Replaced both batteries. Most expensive by far of any batteries that I’ve purchased More

by JIMACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery R Smith— Service Advisor
Report | Print
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

July 08, 2023

Poor scheduling on techs completing work. Poor service from the techs No one shows up to work More

by KEITH.ADAMS
Recommend Dealer
No
Employees Worked With
Jim
Report | Print
Jul 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

1
...
133
134
135
...
210