Phillips Chrysler Jeep Dodge Ram - Service Center

I have to say after a long process back and forth, I have only Three words to say about Phillips service dept, "Excellent service team" Starting with GM John Cherry to Gary Winkler the Service advisors and only Three words to say about Phillips service dept, "Excellent service team" Starting with GM John Cherry to Gary Winkler the Service advisors and the entire Mechanical Staff, they all worked diligently to trouble shoot and repair a problem that not only made the dealership scratch their heads but other mechanical shops in the area, I can't say enough for the GM John Cherry who stayed in constant contact with me and providing me a loaner car every time I came into the shop, Gary Winkler thank you once again for your diligent work with your staff on finding the problem. I guess now the problem has been repaired and you once again have a happy customer, Let's try to find my next vehicle in my monthly price range and start again, my relationship with Phillips Chrysler Jeep Dodge Ram is my dealership for now on, Respectfully submitted John Vetter More

Great service with a very friendy staff Made sure we were completely satisfied with b our experience were completely satisfied with b our experience More

Service advisor was helpful, courteous. Work was done in time frame stated Results were very good. Work was done in time frame stated Results were very good. More

Mechanics fixed both my issues! Easy in and out of service department. Super Great job! Easy in and out of service department. Super Great job! More

I was disappointed that I took my 2004 Dodge Ram 2500 in for RECALL work and was handed a $133 bill with no explanation. I even had told them to call and have me approve any additional charges. for RECALL work and was handed a $133 bill with no explanation. I even had told them to call and have me approve any additional charges. More

Great service from this dealership. wish corporate Mopar would get my back ordered warranty parts in though. wish corporate Mopar would get my back ordered warranty parts in though. More

Great service, wish they would return phone calls more frequently. Maybe just an overload of callers. frequently. Maybe just an overload of callers. More

Jeff at Phillips has helped me twice in the past year with the service being excellent both times. My jeep is fun to drive again!! with the service being excellent both times. My jeep is fun to drive again!! More

Great service. Everything went smoothly. Kind folks in the dealership. I enjoyed my visit and will definitely return. Everything went smoothly. Kind folks in the dealership. I enjoyed my visit and will definitely return. More

Very unorganized when dropping off vehicle no one in hurry to get you checked in even though I was only customer there at time then checking out had to wait for cashier to get finished texting before ge hurry to get you checked in even though I was only customer there at time then checking out had to wait for cashier to get finished texting before getting checked out.. worst ram service center I’ve had to use! More