Back

Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,095 Reviews

2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
June 10, 2023

Service at Phillips Jeep in Ocala is always very timely and staff is pleasant to work with. I would highly recommend vehicle service with this dealer. More

by PHANNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

June 10, 2023

Excellent service, staff understands the problem and quickly resolved the issues. They fixed my Ram very quickly. More

by jneale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance staff
Jun 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 10, 2023

Since my husbands death it has become my responsibility to attend to my vehicles regular maintenance I feel so comfortable when I’m there asking questions snd so very confident that any issues concern More

by PMAIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

June 09, 2023

Nice bright and clean place to do business with great people I definitely recommend that you get your car serviced or repaired there More

by ral1sv12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Smith. Service advisor
Jun 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Thomas and Jeffrey met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 09, 2023

They were prompt and handled our issue satisfactorily. We got in and out quickly and our warranty covered the issue. More

by TAW_ADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

June 09, 2023

Had a dead battery in my Ram Rebel . Dropped truck off on Saturday afternoon and after running a diagnostic on the truck replaced the dead battery More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff /service
Jun 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Jay, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

June 08, 2023

Very fast and prompt service service The service writer Derek Cummins is by far one of the best I've dealt with very attentive and positive attitude and knowledgeable quick response time I'm returning phon More

by ernie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummins
Jun 08, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Ernie, for sharing about your experience with Derek here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 08, 2023

Clean, fast, busy outgoing, people willing to help you out. I go there all the time for oil change. More

by bobmi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Garwin
Jun 08, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

June 08, 2023

The worse place i ever took my car ; went for a oil change they left the glue on the window also there was white shredded little pieces of paper on the seat and the floor of the driver side's. I droppe More

by Momogold24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager doesn't call you back as Serviceprovider deal with you
Jun 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Gary Winkler Service Manager (352) 732-7577 ext 107

June 08, 2023

Jeff, in the parts department really help me. Very friendly and kind. Went to get my headlights fixed because there was a recall them. They made sure they got everything done correctly. More

by Jessicarodriguez8392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 08, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jessica, for your business and this review. We're happy to hear that Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

...
141
...