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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,045 Reviews

2,045 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 20, 2023

Very easy to talk to . Accomodating. Asking questions isnt a problem. Appt was easy to make. More

by lroark04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Feb 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 19, 2023

Scott, the advisor, acknowledged my arrival quickly. He also phoned me as soon as my vehicle was delivered to the pickup zone. More

by DONMCKENNEY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Don, Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2023

We really appreciate the personal attention we receive from Derek Cummings. We are snowbirds and he always remembers us. More

by TAM.GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Deleo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cummings. Service , Mark Helfer
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark, Lou, and Derek, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2023

Brought my 2008 Dodge Sprinter 3500 (2010 Winnebago Navion Itasca 24A) in for a recall (air bag module). I was greeted by Jose in service bay. He was so pleasant and went out of his way to make sure I More

by MICHAELANGELODEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Michael, Thank you for your very kind review. Jose and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2023

Easy schedule and work done promptly. Can't ask for more other than oil/filter changes be free. More

by ICESTORM1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2023

Professional service advisor who asked all the right questions. My Jeep was repaired same day. Very happy customer! More

by DEBNEWSOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Jeffery Smith
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Deb, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Jeffrey and our service team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2023

I have been going to this dealership for 5 years. Service is excellent. I wish more places would conduct business in this fashion More

by JOANNEPALKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Scott Sherman
Feb 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2023

Bought our 2013 and 2018 Chrysler 300 as new vehicles and both were very happy vehicles to go back for their services as scheduled at Phillips. The place is meticulous and their personnel is friendly and acc More

by jlgbailey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hose
Feb 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2023

I’d like to personally thank Jim, head of service for taking such good care of my daughters 2012 Jeep Wrangler Unlimited, all under warranty. Thank you More

by rallen15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, service
Feb 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for Jim, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

February 17, 2023

The people at this dealership are awesome! Everytime I have been there always had a great experience. More

by CLM19832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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