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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,049 Reviews

2,049 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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December 25, 2022

The service department had their computers down when I got there for my appointment, and watched them all work together just to keep things moving with all the customers and cars in the service line was a More

by KEVINSTEWART595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Jeffery Smith
Dec 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team, Kevin. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

December 25, 2022

Fast, friendly and got Chrysler to pay for my issue. Would return for needed services More

by toybyname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Dec 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 24, 2022

I am always satisfied with the quality of service I get at the Dealership and the Service Reps. More

by JOANNMILLERS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Joann! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 24, 2022

Best dealership I’ve had because of Arron the service technician and the super maintenance folks. More

by BROOKWOODACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Dec 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

December 24, 2022

I got a straight forward deal with out all the smoke and mirrors that other dealers seem to thrive on. I would definitely buy here again. I drove over an hour to check them out and it was worth the drive. T More

by captal79
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Helfer, David Hoff
Dec 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 23, 2022

Fast service, employees very nice I was surprised to find free snacks in the waiting area More

by SHRNBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Dec 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Dec 29, 2022 -

SHRNBM responded

Thank you

Dec 29, 2022 -

SHRNBM responded

Thank you

December 22, 2022

Great guys to work with. Always very friendly and attentive to my needs. Apppointments are good More

by GRESSERMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service
Dec 22, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2022

Phillips Chrysler is a very professional and friendly place. I will always do business fair. More

by JOHNC.CLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 22, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department, John! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2022

First time at this dealership and everyone was nice and very helpful. And quick service More

by alice
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Alice. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 21, 2022

Sam, the parts manager, was very helpful by explaining the difference in battery replacement options. The repairs and updates were done very well. We will be back as future service is needed. More

by AKERMANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in parts department
Dec 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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