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Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,099 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
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Verified Customer
January 17, 2023
I purchased my Jeep from Phillips and Have used phillips twice for my Jeeps warranty, both repairs were on the smaller scale but were completed the same day , this last repair my appointment wasn’t till 2:1 twice for my Jeeps warranty, both repairs were on the smaller scale but were completed the same day , this last repair my appointment wasn’t till 2:15pm and by 5pm it was finished , outstanding!! Being an ex dealer tech from years ago an appointment meant you were guaranteed to have it looked at that day not necessarily finished , how times have changed .plus a friendly staff . More
by LILMANATEE5
Employees Worked With
Scott sherman
January 17, 2023
I took the Jeep in to have the amp replaced as it’s faulty in my 2021 Jeep grand Cherokee L and after they installed it they didn’t calibrate the system so only half the speakers worked and couldn’t he faulty in my 2021 Jeep grand Cherokee L and after they installed it they didn’t calibrate the system so only half the speakers worked and couldn’t hear anything when making a phone call. I turned right around back into the service department and the gentleman who listed to what I was saying looked like a deer in the headlights then he told me since the mileage was flashing they didn’t calibrate the computer to let it know someone worked on it. Now. That is the number one most simplest thing to do is to test what you just install to ensure it works properly. Come on. Try harder I know you can. More
by Jacob Martin
Employees Worked With
January 16, 2023
They didn’t put the carpeting back correctly after working on my car. They were also supposed to order a wiring harness for the fuel tank. I called twice, no one called me back, so I guess I can’t fin working on my car. They were also supposed to order a wiring harness for the fuel tank. I called twice, no one called me back, so I guess I can’t find the harness. Therefore, my gas gauge still does not work. More
by halwagle
Employees Worked With
Scott in Service
January 14, 2023
Brought my Challenger in for a potential warranty repair and was greeted by Derick Cummings. He got me checked in and got my car looked at right away. The waiting area was clean, comfortable, and spacious. and was greeted by Derick Cummings. He got me checked in and got my car looked at right away. The waiting area was clean, comfortable, and spacious. I didn’t have to wait too long before he came to get me and let me know the results regarding my vehicle. Before I left, I I purchased some oil and filters from Sam C In the parts area. He was so helpful and even helped me carry the case out to the car. Overall great experience! I will definitely recommend Phillips service Dept to others and return there in the future. More
by AR390
Employees Worked With
Derek Cummings in Service, and Sam C in the parts Department., Jon Gonyer
January 14, 2023
I always get great service from Jeff in the service department with whatever service I need. Always friendly and professional. The same can be said for all your employees. department with whatever service I need. Always friendly and professional. The same can be said for all your employees. More
by kckc49
