Phillips Chrysler Jeep Dodge Ram - Service Center

I paid $2200. 00 for a rack and pinion that I didn't need. They were told that the power steering pump was leaking.. NOW I have to wait because the pump is on backo 00 for a rack and pinion that I didn't need. They were told that the power steering pump was leaking.. NOW I have to wait because the pump is on backorder. They wanted me to pay for that too but I told them no. More

Friendly staff always get good service from the staff great waiting room hardly wait very long for service. great waiting room hardly wait very long for service. More

Phillip's Chrysler jeep dodge is excellent service depth and staff thanks team Phillip's and staff thanks team Phillip's More

They were very good to work with. They did everything they said they would do. They did everything they said they would do. More

My vehicle was in for a warranty repair and the service was awesome, quick and efficient. was awesome, quick and efficient. More

Very pleasant interaction with the service writer. Punctual service to the. Vehicle It was ready very quickly. Punctual service to the. Vehicle It was ready very quickly. More

The service was great. I didn't wait too much to get the car back. I didn't wait too much to get the car back. More

They did not put an oil change reminder sticker on my windshield. It took twice as long as they said to complete the service. They did reset the change oil now alert. windshield. It took twice as long as they said to complete the service. They did reset the change oil now alert. More

Terrible service and attitude. Rather than making their customers feel valued, they’d rather up-charge additional service fees for issues they created and try to justify it with b Rather than making their customers feel valued, they’d rather up-charge additional service fees for issues they created and try to justify it with bullsh excuses. Brought my vehicle in on a Monday for oil change and tire rotation and check engine light. I was charged for labor to troubleshoot and fix the check engine light and was informed they couldn’t figure it out. After pulling away my alignment was way off and check engine light came back on again. I called to discuss the issues for two days without any return calls. I chose to go back on Wednesday only to be told it wasn’t them that caused the alignment issues and that I would be charged additional fees to put the vehicle on an alignment rack to check it. No offer of we will make it right for the customer or even an apology for the inconvenience of having to return in two with a vehicle that was worse off and not safe to drive. This service department has shown me and my family that their bottom line is more important than customer service. More

It took longer than expected but it was a Saturday so I assume they had less staff working. Everyone was very polite. assume they had less staff working. Everyone was very polite. More