Phillips Chrysler Jeep Dodge Ram - Service Center

Service reps listen and are personable while trying to assure clarification of symptom or issue. assure clarification of symptom or issue. More

Had to wait 15 minutes past my appointment time to see a service advisor. Then was charged $150 to tell me my back up camera had a short in it. Also was told that the camera would have to be ordered at a c service advisor. Then was charged $150 to tell me my back up camera had a short in it. Also was told that the camera would have to be ordered at a cost of over $500 plus installation of another $200. I watched the tech open the trunk, check connection at camera and then determine it had a short without any testing of the camera. Time spent, 10 minutes. Then the tech walked away and left the car for over a hour, without reporting to the service advisor. I could not find the service advisor so I explained to Jim Garvin that the car was just sitting and no one was working on it. He graciously went into the shop, found the tech and reported back to me about the camera. I still had to wait another 10 minutes for the service advisor to return and give me my bill. In short, I feel I was ripped off by the cost of labor and the outrageous quote of the camera. I’ve been your customer for 30 years and was never treated so poorly. More

They do a great job and completely finish on time and kept me up to date kept me up to date More

Excellent, Dereck was great, Dereck needs a raise, excellent customer service. Great coffee, needs donuts excellent customer service. Great coffee, needs donuts More

Service Department was clean and efficient when I arrived for my appointment. Service was completed as promised and on time. Personnel were polite and friendly. Overall, getting my Ram 2500 serviced at Phill for my appointment. Service was completed as promised and on time. Personnel were polite and friendly. Overall, getting my Ram 2500 serviced at Phillips Dodge was a breeze and very positive experience. More

Always great service and staff. No run around price quotes just what my truck needs to get serviced or fixed. Derek and all the service staff are awsome and friendly. Get me in and No run around price quotes just what my truck needs to get serviced or fixed. Derek and all the service staff are awsome and friendly. Get me in and done as quickly as possible. More

Service writer Aaron was courteous and professional. Correctly estimated time of repair and of course was quite reasonable. Correctly estimated time of repair and of course was quite reasonable. More

I paid $2200. 00 for a rack and pinion that I didn't need. They were told that the power steering pump was leaking.. NOW I have to wait because the pump is on backo 00 for a rack and pinion that I didn't need. They were told that the power steering pump was leaking.. NOW I have to wait because the pump is on backorder. They wanted me to pay for that too but I told them no. More

Friendly staff always get good service from the staff great waiting room hardly wait very long for service. great waiting room hardly wait very long for service. More

My vehicle was in for a warranty repair and the service was awesome, quick and efficient. was awesome, quick and efficient. More