Phillips Chrysler Jeep Dodge Ram - Service Center

I have never had a better experience at any mechanic before. Jim went above and beyond to help me and explain what was wrong with my car. I’m so grateful for his help and kindness. before. Jim went above and beyond to help me and explain what was wrong with my car. I’m so grateful for his help and kindness. More

As long as you have an appointment service is great they get you right in and out but if you don’t sometimes it’s a pain and I know it’s not their fault but it still takes away from the experience. Overall get you right in and out but if you don’t sometimes it’s a pain and I know it’s not their fault but it still takes away from the experience. Overall I would recommend them to everyone and anyone I never have an issue with my suv and they are the only ppl I trust to work on it. More

Mr. Pastrana was very attentive and informative. Will back for my next inspection. Snacks can be improved. back for my next inspection. Snacks can be improved. More

We were promptly greeted by a very polite service person. The waiting area was clean and well supplied with beverages and snacks. There's a nice play area to keep the youngsters busy. Our jeep was serviced a The waiting area was clean and well supplied with beverages and snacks. There's a nice play area to keep the youngsters busy. Our jeep was serviced and returned to us in a timely manner. More

Jeremy was a good adviser when I could speak to him, however, there were three times that I called and he still hasn’t returned my calls and that was over a week ago. Also the technicians never were a however, there were three times that I called and he still hasn’t returned my calls and that was over a week ago. Also the technicians never were able to fix the electrical issue of tje battery totally discharge overnight. I had to have it jump started seven times in eight days. I finally got tired of them being unable to fix it so I took it to A Plus Mechanics here in Ocala and he fixed it by replacing a relay at the cost of $200. I was told that it was guaranteed but what good is a guarantee if your mechanics can’t fund or fix the issue? Also, it took three times in the shop to get the transmission fixed. . I bought the vehicle from you and I had to wait over two weeks before it was drivable. More

The service department was very professional, timely and efficient with fixing my Jeep. Very happy. efficient with fixing my Jeep. Very happy. More

Customer service is the worst. Saw cashier watching Facebook videos and not doing any work Saw cashier watching Facebook videos and not doing any work More

Tires Rotated-balanced previously Was not done. .. said tires too big... to rotate? Its a custom jeep purchased at a jeep dealer... Very Annoying .. said tires too big... to rotate? Its a custom jeep purchased at a jeep dealer... Very Annoying More

Very prompt courteous. Had my information pulled up from my incoming call. When transferred was not hung out in outpace with someone receiving the call not know what is g Had my information pulled up from my incoming call. When transferred was not hung out in outpace with someone receiving the call not know what is going on More

Oil change done in timely manner and price was right. Will definitely have oil change done here next time Will definitely have oil change done here next time More