Phillips Chrysler Jeep Dodge Ram - Service Center

It's a very clean and easy to access dealership the staff is very friendly and polite staff is very friendly and polite More

When I arrived just before my appointment time, an employee asked why I was there. I told him I had an appt to get tires (35's) balanced and rotated and to get oil changed on my 2019 Wrangler. He stat employee asked why I was there. I told him I had an appt to get tires (35's) balanced and rotated and to get oil changed on my 2019 Wrangler. He stated that they don't do tires that big. I told him that I purchased them and had them installed there. He proceeded to tell me I was mistaken, and that had to be somewhere else. I told him to go check the computer. At that point the service guy came out and agreed that they didn't do those tires but he would "send it back and see". When I did get the Jeep back, I have to say, for "not doing that size tires", the person who did them did an outstanding job!!! Very pleased with the actual service, but employees need some education on what can & can't be done or go find out before they jump into starting completely unnecessary arguments with customers. Again, the actual service was 100%. More

This was a wonderful experience buying our Grand Cherokee at Phillips Chrysler Jeep. Mark is a great salesman. Courteous and Respectful. at Phillips Chrysler Jeep. Mark is a great salesman. Courteous and Respectful. More

The dealership didn’t let me know when my Jeep repair was completed. I called numerous times and no one answered or returned my messages. Since it was the day before Thanksgiving, the service department clos completed. I called numerous times and no one answered or returned my messages. Since it was the day before Thanksgiving, the service department closed early without letting me know and made it nearly impossible to retrieve my vehicle. They need to answer their phones or at least return voice messages. And, they need to advise customers when their appointment is made that the service department is closing early. More

Aaron was great, listened and confirmed bad starter. Was rectified next day. Great service, will recommend Was rectified next day. Great service, will recommend More

Without an appointment a new battery was installed within a reasonable time in a courteous manner. I was treated with respect. I will use your dealership in the future. a reasonable time in a courteous manner. I was treated with respect. I will use your dealership in the future. More

Took my truck in to be fixed, left with more problems and they don’t want to own it. they don’t want to own it. More

Poor communication, was talked down to and disrespected. Your best bet is to try another dealer. Your best bet is to try another dealer. More

If it were not for a recall issue I would not go back for service service More

Very professional and friendly service team! First time using this location, and will definitely be back ;) First time using this location, and will definitely be back ;) More