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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,098 Reviews

2,098 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 13, 2022

Fabulous thoughtfulness and expertise. Gives me great confidence my truck is performing at peak performance level! I love this truck…best weve ever had and we’ve had em all! More

by LETITIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Letitia, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 13, 2022

Came in for a complete diagnosis of my engine. Service advisor Aaron was very helpful and explained everything thoroughly so that a lady with no knowledge of trucks could understand. He was ver More

by cpasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Service advisor
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

October 13, 2022

Excellent service as always. I get all of service done here and will continue to do so. More

by KKREIDER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 13, 2022

Nice dealership. Did not get a call when my vehicle was ready, had to return for more service due to the service technician not properly checking everything before re More

by richlagasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Oct 17, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

October 13, 2022

Recall work done faster than they said, and with none of the problems I’ve had elsewhere. More

by Flamingo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

They called me with a diagnosis & had it fixed in less than 4 hours something that the Tampa Dealership had NEVER done for me. Their quickest with an appointment was 10 hours for a battery change which pr More

by Merjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Garvin
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. James and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Everyone is always very courteous and professional. They have your issues resolved in reasonable time. More

by JEANNINESHAIRSTYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff smith in repair department
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Jeannine, It's great to hear that Jeff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

I’ve always had bad experiences with the service department. This time was great. Derek is courteous and professional. It was a pleasure working with him. More

by Dawnw0318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Dawn, Thank you for your business and this review. We're happy to hear Derek and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Jeff was very helpfull to take care of all my needs for my cars work More

by valeriepatronelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Valerie, Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Fast and friendly service, never have issues and all the staff are very helpful when asked questions. More

by fierysprite21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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