Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,051 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I showed up and 2 hour later I was gone on the road with the issue fixed. Fast quick and reliable service. John and Shawn took care of me the entire time with no worries. Highly recommend them! the issue fixed. Fast quick and reliable service. John and Shawn took care of me the entire time with no worries. Highly recommend them! More
Service man Derek is absolutely the best. Always does a great job of taking care of me when I come in for service. He’s an asset to your dealership!! Always does a great job of taking care of me when I come in for service. He’s an asset to your dealership!! More
Staff is less than helpful! I took my car in for a rear door that was not opening. Jim informed me if they broke anything while taking the door off it was my responsibility to p I took my car in for a rear door that was not opening. Jim informed me if they broke anything while taking the door off it was my responsibility to pay to fix it. I asked what that potential cost would be and he said he didn’t know as he walked away! It’s as if it’s a bother for these guys any time someone shows up! More
They have always treated me like family here. The sales and service team are on top of their job always. Customer is king. The sales and service team are on top of their job always. Customer is king. More
Service department cares little about the customer. I made an appointment for over 2 weeks prior for an issue they immediately said was a recall problem. I arrived on time, checked in and was able to a I made an appointment for over 2 weeks prior for an issue they immediately said was a recall problem. I arrived on time, checked in and was able to add a lube oil and filter to the service. The car showed up in the completed line about an hour later. An hour after that i decided to check with the check in guy and while the oil service was completed i was informed that the recall part was nit in stock. So the question in my mind was if i had not asked for the oil service would i be waiting in excess of 2 hours just to find out the recall part wasnt in?!? What a complete waste of my time. I have a master mechanic who does all the maintenance on my car but he doesnt do recall issues. People sometimes have to rearrange schedules to do the dealership service stuff. They could have called and rescheduled the recall problem to save me time and animosity. More
I sent a request about my vehicle they answered within a few minutes. I scheduled an appointment to test drive my vehicle an hour later I was test driving it and thirty minutes later I was doing the purchas few minutes. I scheduled an appointment to test drive my vehicle an hour later I was test driving it and thirty minutes later I was doing the purchaseaper work. My salesman and the lady in finance were awesome, the best!! I had my jeep Patriot from viewing online to driving away with it within 4 hours or less fastest I've ever bought a vehicle and best bunch I've ever bought one from. I will be referring this dealership to others in the future. Thank you from the bottom of my heart for help and kindness. God Bless. More
This dealership is the best, I am always thankful for their good workmanship and knowing they will not wreck my vehicle, I have been going there for years, Thank you John, for making my day a great one their good workmanship and knowing they will not wreck my vehicle, I have been going there for years, Thank you John, for making my day a great one More