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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,082 Reviews
Call Service Center (352) 732-7577

2,082 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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April 29, 2025

Always a great experience with Derek thanks to his companionship and work ethic to keep my needs and wats completed More

by Lymontreal Kinsler
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Apr 29, 2025 -

Lymontreal Kinsler responded

Mr Derek is by far the best person to have working with you on keeping you vehicle needs and wants accomplished and he deserves a raise for his amazing work ethic and motivation to always keep the customer satisfied.

Apr 29, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

April 27, 2025

Great service Jim Gawron is the best service person. Your co needs to start a car wash after service is done. More

by AIRRESCUESALLY@CFL.RR.COM
Recommend Dealer
Yes
Employees Worked With
Gawron
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Apr 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2025

We came in for a recall and they were able to do 2 recalls unexpectedly. More

by dwkms555
Recommend Dealer
Yes
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Apr 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2025

Derek got our Jeep in for repairs quickly, made it convenient to drop off and pick up. The service was completed in a timely manner, allowing us to show it off at Jeep Beach in Daytona this weekend !! More

by FONAPOOH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service
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Apr 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 25, 2025

Disappointed,called in for arecall twice,both times sent back home,parts not available.two forty mile trips plus my time for nothing.poor communication between parts and service More

by NANCEE49
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service dept
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Apr 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Nancee, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

April 25, 2025

Good No No Lo lo lo lo lo lo lo lo lo lo lo lo More

by Caridish
Recommend Dealer
Yes
Employees Worked With
Perez
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Apr 25, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

April 23, 2025

You all were short-handed my car came in at 8:15 and did not leave till 12:15 was being told that the guy was having difficulty removing the part and replacing it not a good statement it gives no experience More

by PHELBIGACE77
Recommend Dealer
No
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Apr 24, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

April 23, 2025

It was good except I was told it would take 15 minutes and it took 3 1/2 hours. More

by dalerichardson525
Recommend Dealer
Yes
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Apr 24, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Dale! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

April 23, 2025

Very clean waiting room. Service center is very courteous and professional.wait time for service was very reasonable. More

by edjoan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 23, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

April 19, 2025

Great service. No padding was able to get the appointment within a reasonable time frame More

by molella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service don’t know names
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Apr 20, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

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