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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,094 Reviews

2,094 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 05, 2025

Getting financing was quick The experience was smooth. I hope to trade this ram 1500 in for a 2500 in the next year or two More

by mikeyjianfen
Recommend Dealer
Yes
May 05, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 04, 2025

Well started out okay. But then he told us that warranty wouldn't cover.So I told him just go ahead and put my car back together. We picked up my car and it was running wors More

by Sunnydoane12051986
Recommend Dealer
No
Employees Worked With
Scott
May 05, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

May 03, 2025

Very Courteous, Knew Family. ..got me out and back on the road way before they originally said... More

by maxrepoman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 03, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2025

Had an incident while visiting Florida, ran over debris on the interstate and destroyed two wheels and tires. Had my vehicle towed to Phillips. Arron took care of it, and tolerated an insurance company tha More

by tommartha80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
May 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2025

Very polite and ready to help. C J was very helpful too They were all very nice More

by Cattledog lady
Recommend Dealer
Yes
Employees Worked With
Jeff
May 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Bought a used 2021 Dodge Ram from the local ford dealership. The motor blew in it almost immediately. Ford sent me to your Dealership for a Warranty repair. In warranty company tried to stick me wit More

by stoutracing55
Recommend Dealer
Yes
Employees Worked With
Derrick in the Service Department
May 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Always looking out for me and making sure I and my truck are well taken care of. More

by brianwil
Recommend Dealer
Yes
Employees Worked With
Brian
May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Always looking out for me and making sure I and my truck are well taken care of. More

by brianwil
Recommend Dealer
Yes
Employees Worked With
Brian
May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Had an appointment to get the rear parking sensor fixed, they ordered parts, but have not heard a word back from them yet. More

by TPOLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Molinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

April 30, 2025

Absolute horrible. Took vehicle there Thursday had an appt. Didn't even really look at it. Had to go up there Monday morning to get it. Phillips Chrysler still charged More

by ciacal2
Recommend Dealer
No
May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

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