Phillips Chrysler Jeep Dodge Ram - Service Center

We had a recall. Thank you, Jeff Smith in the service department for your exceptional help. Thank you, Jeff Smith in the service department for your exceptional help. More

Truthfully, I am at a lose for words at the way I have been taken advantage of by this “dealership” I am very aware of the possibilities that as a naive young girl I am easy prey for extortion. I just mov been taken advantage of by this “dealership” I am very aware of the possibilities that as a naive young girl I am easy prey for extortion. I just moved to florida and live alone, so I put a lot of trust into these dealerships to do right by me when it comes to any type of repair for my vehicle. I have no idea how many times i’ve been overcharged at this place, all i know is that i was charged 600$ for them to replace a dead battery. I was also told that they had many other appointments to see so they were unsure if they could even fix my vehicle for a while, at which point i had called to cancel one hour after and they told me they had already changed the battery. I found it ironic that such a busy dealership prioritized my small battery with such haste. Now that I know better i understand it was because they were overcharging me for something so small. Needless to say, I will never be going back here or referring this dealership to anyone ever. More

Jim takes good care of my needs and serviceis also good. ok in my book ok in my book More

Needed help on a road trip as my new pro master would no turn off. The got it fixed quickly and we were back on the trip turn off. The got it fixed quickly and we were back on the trip More

Got me in promptly and service was quick. A pleasant experience - no issues with this service appointment A pleasant experience - no issues with this service appointment More

Jeff Smith the service rep- was great to work with and he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind & made the tip nice . Also the cashier who I worked with was very nice when giving me rental car for 25 hours - all staff was great to work with but I would add You could add more cameras to waiting area or something in waiting room - I did have a pink Stanley Mug stolen while I was taking with cashier . I did-not see who took my expensive mug . However, your employees all were wonderful and I give them all 5 stars Thank you for fixing and helping me with my new Hybrid Jeep Ruth and Carl Berkowitz More

Regular scheduled oil change, took 2 hours. Seemed too long . May go back but was not impressed Seemed too long . May go back but was not impressed More

They mixed my appts up three times. Had to keep going ba k and get my Cherri involved. He was so kind and helpful Had to keep going ba k and get my Cherri involved. He was so kind and helpful More

I waited over 2 hours to be told that the wrong part was ordered. All I received was a sorry. I did not hear if the correct part came in or what is going on. When I called I gave the part number and name so ordered. All I received was a sorry. I did not hear if the correct part came in or what is going on. When I called I gave the part number and name so there should have been no issues. I am about to have back surgery and need a working car but I guess that isn't happening. More

Jeff was great my car was in and out fast couldn’t ask for better service for better service More