Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,101 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Brought my jeep in last week and paid nearly $800 for issue that was related to my check engine light. Shortly after leaving the dealership, my check engine light came back on. I immediately called the s issue that was related to my check engine light. Shortly after leaving the dealership, my check engine light came back on. I immediately called the service dept, was transferred to John’s voicemail where I left a message and have not received a returned call to date. Since last Friday I have called a total of 5 times, leaving voicemails due to no one answering or being transferred. I am highly annoyed and will continue going to the one in Inverness instead. Even though Phillips is closer to me, they have lost my business. Meanwhile I’m driving around with the CEL on and can’t use my remote start because of it. More
They serviced my car while I waited and never notified me when they finished. I sat an extra 40 minutes until I asked if it was done. My tire pressures before service was all35 pounds. After service they wer when they finished. I sat an extra 40 minutes until I asked if it was done. My tire pressures before service was all35 pounds. After service they were 33,34,35, and 36 pounds. That’s sloppy work to me. So I will have to fix that myself. More
I had called to make an appointment and was told that they could program my jeep key and cut it for $87. When I got there that morning, I was told that they were unable to cut the key and still charged m they could program my jeep key and cut it for $87. When I got there that morning, I was told that they were unable to cut the key and still charged me $87 just to program it. . More
Will continue to come back for my oil changes because of how great the service was, everyone was excellent! how great the service was, everyone was excellent! More
My issue is not fixed after time and time again! Gary the service manager and John the GM do not keep there word. Key Fob is useless Gary the service manager and John the GM do not keep there word. Key Fob is useless More
I had a wonderful experience. Thank you for such professionalism. I will definitely be back again very soon. Thank you for such professionalism. I will definitely be back again very soon. More
you diagnosed my car trouble snd fixed it in 24 hours. I have a 15 year old car and was glad y’all found the part . You also checked the convertible top operation to be sure it worked. I have a 15 year old car and was glad y’all found the part . You also checked the convertible top operation to be sure it worked. More