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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,101 Reviews
Call Service Center (352) 732-7577

2,101 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 23, 2024

Comfortable, easy, kind, and excellent, service, informative, he was extremely nice, I appreciated, him very much, More

by leocanine
Recommend Dealer
Yes
Employees Worked With
Ken
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Feb 24, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

February 23, 2024

I am going to use the Gainesville dealership from now on My truck came in for a recall and the mechanic broke it More

by HARRIETBUNKER99
Recommend Dealer
No
Employees Worked With
Service and General manager
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Jul 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Harriet, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

February 22, 2024

Always a great experience at Phillips. Employees are always friendly, and the facility is always clean. More

by stanggt331
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Feb 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 21, 2024

Service at Phillips is always friendly and fast. Usually, hardly any wait time with an appointment. More

by ANIC328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cummings-Service Dept
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Feb 21, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Thomas, Derek, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

February 20, 2024

Brought my new to me wrangler in because it had a limp mode and door lock issue. Jim was my service 'advisor.' He told me they diagnosed the limp mode as the Wrangler having low oil. They diagnosed the lo More

by Andyfgs2015
Recommend Dealer
No
Employees Worked With
Idiot Jim.
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Feb 22, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Andy, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

February 20, 2024

So far 50-50 Some things have gone well some have not Jeff was excellent. But issues prior have not been resolved More

by TOMPRIETO10
Recommend Dealer
Yes
Employees Worked With
Jeff
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February 20, 2024

I've been working with Scott since I purchased my 2018 Ram truck. Scott is always pleasant and friendly. My service and any issues with my vehicle are always handled satisfactorily and Scott brings to my More

by T Peterson
Recommend Dealer
Yes
Employees Worked With
I worked with Scott Sherman
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Feb 20, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

February 19, 2024

We got it back air bag light was off and no grease on steering wheel More

by Georgephyllisg
Recommend Dealer
Yes
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Feb 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

Had to wait a little while to talk to service writer, but he handled it professionally. I left my car in a return later after they called. More

by GARYWSTOWERS
Recommend Dealer
Yes
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Feb 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business, Gary, and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 18, 2024

Had to have recall work done. Informed us of other issues we will take careof through warranty More

by kaisdog21
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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