Phillips Chrysler Jeep Dodge Ram - Service Center

Brought my Truck in to get codes cleared and reset after I had the CAT and SCR replaced. They called me a week later and told me that they couldn’t reset the factory codes and that I needed to replace the C I had the CAT and SCR replaced. They called me a week later and told me that they couldn’t reset the factory codes and that I needed to replace the CAT & SCR which I purchased from them and installed two weeks prior and I also needed to replace my DEF tank and Intake manifold and the the total cost was gunna be 10k. A bunch of scam artists if you ask me I’ll never be back! They also called once and left a voicemail and then wouldn’t return my calls whenever I called them back. More

Poor service rep. Service had vehicle for almost three weeks and never followed up with me. I had to contact the service department for updates and very difficult to r Service had vehicle for almost three weeks and never followed up with me. I had to contact the service department for updates and very difficult to reach. I will not use this dealer ever again. More

I have faithfully had service done since 2019. This current experience was poor and I may not go back again. This current experience was poor and I may not go back again. More

Knowledge base on systems and how they work in my vehicle is very low for my service writer is very low for my service writer More

Very friendly people working in the service department . Was taken care of an issue I had with my ram Was taken care of an issue I had with my ram More

Great service and the friendly professional staff make your visit a pleasure. I will always choose to come here for all future service your visit a pleasure. I will always choose to come here for all future service More

I had and oil change and tires replaced. When I picked up the van the wheels were covered in grease and tire dust, looked horrible. I had a tire low pressure warning go off not even 100' aft When I picked up the van the wheels were covered in grease and tire dust, looked horrible. I had a tire low pressure warning go off not even 100' after leaving the dealership and remain on until I got home. Found both rear tires were under inflated at 65psi instead of the 80psi as required. Also found one valve cap missing as well as the Blue Tooth OBD II port sender I had in the port, later found in cup holder in driver side door. I had the dash heat issue and was quoted a highly inflated price for HVAC control module, I decline repair and will deal with that myself. I called after picking up the vehicle to report my disappointment and never received and return call. Overall, out of the last 3 service visits to the dealership, I've had to return the vehicle a total of 6 times for service issues. More

That have good service anytime I go there it clean and are good repairing my auto are good repairing my auto More

I would only recommend this service center with a warning. To watch the time. And to make sure you get all the details before you go in for service. I wasted so much time sitting there for 3 1/2 hour warning. To watch the time. And to make sure you get all the details before you go in for service. I wasted so much time sitting there for 3 1/2 hours on a simple oil change and transmission fluid check. Thinking that they would tell me when my truck was done. And that was after they forgot to order the new drive shaft that was supposed to be replaced. That had to be rescheduled for the following Friday. So recommended with extreme caution. More

Always on time for our appt. Explained all issues. Technician was very helpful and efficient. Explained all issues. Technician was very helpful and efficient. More