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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,099 Reviews
Today: 7:30 AM - 5:30 PM Closed Now
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2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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December 14, 2023

Took my new car in for its first oil change and tire rotation and they service the vehicle and addressed all of my concerns and answered all of my questions. They did an excellent job at check in and m More

by sbgiambrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 11, 2023

When I recently went to Phillips Chrysler for my Pacifica appointment upon arrival I was quickly checked in and referred to service advisor Jeff Smith. We discussed what I needed done to my mini van and he q More

by REEVESWIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith, service department
Dec 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Jim and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 11, 2023

No matter the service I need or the time I arrive, they always get me in and finished the same day, unless they have to order parts. I always get great service with a smile. They have become my favorite CJ More

by texasbassman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Cumings
Dec 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 10, 2023

Our experience with Phillips Jeep was great. All the employees were friendly, efficient, and accommodating. The Service Writer Jim Garvin was a pleasure to work with. More

by LYNN.RICHARD221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Dec 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, Lynn, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

More
December 10, 2023

Jim is always very professional and knowledgeable. It's a pleasure working with Jim and knowing he is doing all he can to make your experience great. More

by tata1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci Ann Mills, David Hoff
Dec 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Jim here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 09, 2023

Service department worked with me to solve wheel problem. No complaints about the service department. More

by BIRDIEMAN234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 08, 2023

everyone was very polite and accommidating to me. Facility was clean and well maintained for cus More

by BROOKERBAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 08, 2023

Jim service always takes time to listen to my issue thoroughly and make sure it gets completely resolved. More

by LILFRIEND29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Dec 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Jim here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 07, 2023

Reasonable waiting period. Very nice waiting area, with coffee, snacks, TV and comfortable seats. Staff is courteous and knowledgeable. More

by oscar.coello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 07, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Oscar, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 06, 2023

Great service as always. They get me in and done without appointments as well as with appointments More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

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