Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,099 Reviews
Call Service Center (352) 732-7577

2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
December 05, 2023

The service was great, but the dealership did not have the proper fluids for my vehicle. More

by HOUNDOG2G
Recommend Dealer
Yes
Report | Print
Dec 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2023

Great service. No problems Jeff took very good care of me ?? All very good More

by bobblack34482
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Dec 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2023

Fast, Efficient and Economical Derek already knew what I was there for, it was like ESP! And all the guys there incredible, I was driving out so quick I was 30 minutes early to my lunch date! More

by kenwrightjr
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Dec 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ken, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2023

Typical visit just came in for an oil change Car was in and out and ready very quickly. More

by BRANDI.CHAD
Recommend Dealer
Yes
Employees Worked With
Idr
Report | Print
Dec 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2023

Great work and turn around time Good communication between us and repairs done as quoted More

by Roneliteofocala
Recommend Dealer
Yes
Employees Worked With
Jim gavin
Report | Print
Dec 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2023

The service department is a bunch of liars. They told me $1500.00 for a repair and it would take over 4 hours to do. I did it myself in 37 minutes. Then they told me my K&N air cleaner broke t More

by RICKP5544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Report | Print
Dec 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Rick, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2023

Great service department. Very fast, courteous, and responsive. Highly recommend them to work on your Jeep!! More

by ROBEVER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Report | Print
Dec 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

December 03, 2023

I want to personally say that mr Derek is a great service advisor and he is there to make sure that your needs are completely taken care of and that you know exactly what’s going on. More

by Lymontreal Kinsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice
Report | Print
Dec 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! Derek and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 03, 2023

Oil change was way too high at $79 for 4 1/2 quarts of regular oil. More

by SICCA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department advisor
Report | Print
Dec 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

December 02, 2023

It was ok They didn't want to help me with the codes showing and they didn't want to explain why the check engine light was on More

by Geioquendo07
Recommend Dealer
Yes
Report | Print
Dec 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

1
...
91
92
93
...
210