Phillipsburg-Easton Honda

On April 6th, I canceled my warranties for my new car. I was told it would take 4-6 weeks to see the money applied to the principle on the loan. After a month of waiting, I called, left voicemails, and em I was told it would take 4-6 weeks to see the money applied to the principle on the loan. After a month of waiting, I called, left voicemails, and emailed numerous times. Every time I did get a call back, they would tell me to give it more time. This week, I finally spoke to someone who would help. The dealership found out the refund never went through, so now I have to wait another 4-6 weeks to see if they did it correctly. I was told I would be refunded $3,369.87. I questioned this. I said the warranties should be $3,494. They said Honda will do that amount. I also asked if I would be getting a refund on the interest that I paid the past couple months because of Honda's error. The dealership told me the interest cannot be refunded. I am paying for the dealership's mistake. I expected the dealership to apologize and to try to make things right. Unfortunately, it's been stressful and disappointing. More

After 15 vehicles they showed a loyal customer no mercy to their parts warranty they said my vehicle was 200 miles passed warranty and they would not help me out I figured we could spit it and I cover the to their parts warranty they said my vehicle was 200 miles passed warranty and they would not help me out I figured we could spit it and I cover the labor and they would cover the part but they said no. What would you do? More

David is absolutely amazing person ! He is really helpful . Thanks David for all your help ! He is really helpful . Thanks David for all your help ! More

The Best In Philipsburg NJ with David Ball 5 Stars ☆☆☆☆☆ The Best of the Best ☆☆☆☆☆ The Best of the Best More

David is an excellent person he really take the time to explain everything based on his experience of his job very satisfy. explain everything based on his experience of his job very satisfy. More

Scheduled appt. with Sales to order 2023 HVR and trade 2019 HRV. Greeted by Jason Gross, started off well. He was complimentary that I knew exactly what I wanted and with Sales to order 2023 HVR and trade 2019 HRV. Greeted by Jason Gross, started off well. He was complimentary that I knew exactly what I wanted and came well prepared. While negotiating the trade he left and was replaced by someone else with no explanation. The second rep contradicted much of the info given to us by Jason (who never returned but was standing idly in the glass enclosed office). Miraculously the second rep. appeared with an acceptable offer and we were ready to move ahead only to find out that in order to meet my desired trade amount, they jacked the price of the 2023 purchase without disclosing it! Mind you, I am a woman and perhaps they thought I am stupid. Wasted 2 hours and lots of travel. Buyer beware . . . More

Very unscrupulous, offered 11k for my trade after their own valuation came in. They then told me the valuation component on the website is just a lead generator. Total bull. Still not fixed. own valuation came in. They then told me the valuation component on the website is just a lead generator. Total bull. Still not fixed. More

Dave and Tony were on top of things after ordering our new HRV. Thank you Dave and Tony new HRV. Thank you Dave and Tony More

0 star but I had to choose one This place is the most deceiving place ever! They trap you into a deal that's appealing to you but lie straight to your face. Check your paperwork because I believed everyt deceiving place ever! They trap you into a deal that's appealing to you but lie straight to your face. Check your paperwork because I believed everything they said to me and receive my bill and don't understand how I owe all this money with a lot of money down! They never offered me a low interest rate and sucked me into a lease without giving me any information. I asked them what the catch was and he said there is no catch you'll have a lower payment and can buy it in the end for sticker price. Me trusting in them decided to believe them because who lies straight to your face ? They do Jason, Gino, and Anthony the gm manager. As I spoke to him on the phone he said I had a good deal I don't know what I'm talking about and wouldn't let me speak, spoke over me demanding I come in and speak with them because the paperwork on file does not match🤔 I'm disgusted and ashamed that we have people like this in this business they're suppose to help you and don't which there's money unaccounted for so where did that go?I have never felt so taken advantage of they robbed me blind so stay clear! I wish there was a charge to get them for abuse of they young and naive because they sure got me. They shall receive lots of karma for their actions because I'm sure I am not the only one. They shouldn't even be in business. Absolutely terrible place More