Phillipsburg-Easton Honda

David Ball went above and beyond to help me purchase my new car. He was helpful, knowledgeable and made process so much easier. Thanks for your expertise and kindness. new car. He was helpful, knowledgeable and made process so much easier. Thanks for your expertise and kindness. More

As a repeat customer I am usually happy with my experience. But David exceeded that expectation I am so glad salespeople like him exist making care buying not scary and a chore! Thank you for hiri experience. But David exceeded that expectation I am so glad salespeople like him exist making care buying not scary and a chore! Thank you for hiring him! More

Excellent customer service. Great to work with David Ball. The entire process was informative and friendly. David went out of his way to make sure I was satisfied. Ball. The entire process was informative and friendly. David went out of his way to make sure I was satisfied. More

Dave Ball and PE Honda are the best. This is the 2nd Honda I purchased from Dave and everything went very smooth even with the challenge of COVID. Will purchase my next Honda from Dave! Honda I purchased from Dave and everything went very smooth even with the challenge of COVID. Will purchase my next Honda from Dave! More

David communicated with me very well and in a timely manner when I tried to set up my appointment and the staff that helped me was very professional and helpful throughout the process. manner when I tried to set up my appointment and the staff that helped me was very professional and helpful throughout the process. More

David Ball is very knowledgeable and I will definitely buy my next vehicle from him. He made my sales experience very smooth for the third time now. buy my next vehicle from him. He made my sales experience very smooth for the third time now. More

It was a pleasure doing business with David Ball, he was straight forward, very knowledgeable, reliable, and a pleasant to deal with. Thanks for the great deal. straight forward, very knowledgeable, reliable, and a pleasant to deal with. Thanks for the great deal. More

Go to another dealership if you value customer service My husband and I purchased a pre-owned Honda Odyssey from Phillipsburg-Easton Honda on June 6th. Everyone was friendly and courteous while we were th My husband and I purchased a pre-owned Honda Odyssey from Phillipsburg-Easton Honda on June 6th. Everyone was friendly and courteous while we were there (to get a sale of course). But unfortunately the vehicle was missing a few things. They only had 1 key for the vehicle (we were told it was locked in an office for the weekend, since we were there on a Saturday) and they would be able to get it first thing on Monday. The vehicle had no floor mats (we were told those could be ordered no problem). The vehicle was missing the middle seat (we were told that could be ordered no problem and we would have it within 7-10 business days), and they didn't have a permanent plate or registration, so we left with a temporary plate as well. Fast forward almost 2 months later, at least 50 calls, voicemails, texts, and little to no response from ANYONE. They're always "working on it" or "looking into it". We finally got floor mats after a month and half of waiting, still no seat or no key. No one returns our calls, we've spoken to people in service and in sales. Two different sales managers will always "get back to us" and of course days and weeks go by with no contact. As soon as they have a sale they don't care about their customers. This is by far the worse customer service I've ever experienced. The level of neglect and dismissiveness is ridiculous. I would never recommend buying a vehicle here More

David is very helpful, jovial and patient. He is a people person and the best sales representative I ever met. He is aware of his job and execute his job excellently.. person and the best sales representative I ever met. He is aware of his job and execute his job excellently.. More

David was super helpful from the beginning thru the end I’m happy I have him as a salesperson I definely recommended David to friends and family ! I’m happy I have him as a salesperson I definely recommended David to friends and family ! More