Phillipsburg-Easton Honda

They treat there customers with top quality service and I highly recommend them. They keep an excellent facility and always treat you with kindness and respect never pressure you in any sale. highly recommend them. They keep an excellent facility and always treat you with kindness and respect never pressure you in any sale. More

5 stars to Kaetlyn in service. Efficient, knowledgeable, attentive and pleasant. Service at this dealership is easy. Their drive through service allowed me to check in and drop my Efficient, knowledgeable, attentive and pleasant. Service at this dealership is easy. Their drive through service allowed me to check in and drop my car off in less than 5 minutes. Service was completed and my return to pickup the vehicle was maybe all of about 2 minutes. More

The service was prompt and professional and I would tell others of their fine service others of their fine service More

The car serviced today was purchased at pe Honda happy with it and the service performed. with it and the service performed. More

I had my car in for AC not working . Amanda was very courteous and kept me up to date on the repairs . My AC works like it’s brand new in my 2008 Honda Accord. Thank you very much for th Amanda was very courteous and kept me up to date on the repairs . My AC works like it’s brand new in my 2008 Honda Accord. Thank you very much for the quick repairs and thanks to the tech for doing a great job . More

I purchased a pre-owned 2018 Honda Pilot from PE Honda in early 2021 with just 32,000 miles on the odometer. Everything seemed fine initially, but by mid-December 2021, I started experiencing troubling sympt early 2021 with just 32,000 miles on the odometer. Everything seemed fine initially, but by mid-December 2021, I started experiencing troubling symptoms. The vehicle would suddenly buck and harshly shift when accelerating between 20-30 mph. On December 18th, 2021, I brought my Pilot to PE Honda's service department. They kept it for an entire week but ultimately claimed they couldn't identify any issues. Since the problem persisted, I returned on December 31st describing the same symptoms, yet again they found "nothing wrong." The transmission problems steadily worsened over the following months. Eventually, I found myself in a ridiculous routine - having to pull over and completely restart the vehicle at least once weekly whenever the bucking became severe. This temporary fix was the only way I could make the car drivable again. By summer 2022, with the vehicle at 52,000 miles, I returned to PE Honda in frustration. After several days of supposed diagnostics, they still claimed no mechanical issues existed but recommended multiple transmission fluid flushes totaling nearly $1,000. This suggestion particularly bothered me because Honda's own maintenance schedule doesn't recommend transmission service until 60,000 miles, and they classified this as routine maintenance, meaning my warranty wouldn't cover any of it. I reluctantly agreed to a partial service, spending about $350. While this improved things temporarily, within a few months the transmission problems returned, and I was back to my weekly roadside restarts. I've since stopped visiting PE Honda entirely as they've demonstrated they either cannot or will not properly diagnose and fix whatever is wrong with my vehicle. When I originally purchased this Pilot, my salesperson Eric V. emphasized Honda's legendary reliability and outstanding customer service. He specifically assured me "Honda takes care of its customers" and that I wasn't just buying a car but "the Honda experience." My actual experience has been completely opposite of these promises. Despite having an active warranty, I'm still dealing with this maddening transmission issue every week. What should have been a dependable family vehicle has instead become a source of constant anxiety and disappointment. I genuinely regret purchasing both the vehicle and warranty from PE Honda, and I've learned an expensive lesson about empty sales promises. More

It’s always a pleasure dealing with Tony there! He knows his stuff and they’re never pushy. Let you know if they have any recommendations without being two sales man like about it. I always receive He knows his stuff and they’re never pushy. Let you know if they have any recommendations without being two sales man like about it. I always receive service and a timely fashion More