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Philpott Toyota
Nederland, TX
214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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214 Reviews of Philpott Toyota
January 22, 2022
Excellent and respectful staff. Knowledgeable and experienced staff. Our Salesperson, Ronnie Thakker was very professional, patient and not pushy. experienced staff. Our Salesperson, Ronnie Thakker was very professional, patient and not pushy. More
by Jo1871954
Employees Worked With
Ronnie Thakker
September 25, 2021
Everyone at Philpott is great. They were very attentive and answered all my questions. Everything went smoothly. The whole car buying experience was great. I was in and out of there with my new 4Runner in and answered all my questions. Everything went smoothly. The whole car buying experience was great. I was in and out of there with my new 4Runner in a little over an hour. More
by hecros3038
Employees Worked With
Ronnie
August 23, 2021
My husband and I bought a Tacoma. I couldn't have ask for better service. Ty was our salesman and he explained everything to us. Made sure our every need was meet. He was so courteous and polite and went abo better service. Ty was our salesman and he explained everything to us. Made sure our every need was meet. He was so courteous and polite and went above and beyond to make the process a great experience. The finance manager was also just as polite and courteous. I would recommend Philpott to anyone needing a vehicle. Thanks James and Dorothy. More
by James and Dorothy
Employees Worked With
Ty Nguyen - but I don't remember finance manager name
June 22, 2021
It is 10:50pm and the check engine light came on and my son discovered that I have no oil in my car. The dipstick has a drop on the tip. He is as Walmart buying oil to get home, so you can imagine how I fe son discovered that I have no oil in my car. The dipstick has a drop on the tip. He is as Walmart buying oil to get home, so you can imagine how I feel after my first visit to your shop. I was going out of town in the morning with my 92 year old father and we would have been stranded on the road. I will be contacting Philpott first thing in the morning. I am confident that this will be easily taken care of as soon as possible. The service ladies were all very nice and friendly. They get 5 stars! More
by jjcountryman54
Employees Worked With
I don't remember any names
June 13, 2021
Philpott Toyota Service Department is the best in the area. Friendly, professional and always easy to deal with. Keith in Service went out of his way to make sure that I and others were taken care of. T area. Friendly, professional and always easy to deal with. Keith in Service went out of his way to make sure that I and others were taken care of. Thanks! More
by Boyd
Employees Worked With
Keith
June 10, 2021
My truck is 8 years old and I have been taking it to this dealership for service since it was new. I have been 100 percent satisfied with the service that I gotten there or I would have gone somewhere else. dealership for service since it was new. I have been 100 percent satisfied with the service that I gotten there or I would have gone somewhere else. More
by vic.pec
Employees Worked With
Tracy Mooney
May 18, 2021
The service I received was great. The time it took was surely what I needed. The technician was very helpful and courteous Thanks for everything!!. surely what I needed. The technician was very helpful and courteous Thanks for everything!!. More
by Rollo1592000@yahoo.com
Employees Worked With
Tracy
December 06, 2020
After getting my wife her first new vehicle last year, I decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trus decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trust y’all and go to you for a detail and pay $110, don’t leave the vehicle outside when it is sprinkling. My wife was looking forward to finally having her vehicle professionally done, only to see that the whole SUV was covered in watermarks, including every window and windshield! So much for her having it look all nice and shiny. We will NOT be using your service again. Someone used very poor judgement! More
by TRC090875
Employees Worked With
Don’t remember
November 24, 2020
Philpott always does a great job! The best! Service was timely and well done. All staff is very friendly. Philpott always my first choice for our cars. timely and well done. All staff is very friendly. Philpott always my first choice for our cars. More
by jillveazey
Employees Worked With
Service dept
November 13, 2020
Tracy was again excellent and all repairs were timely prepared and completed. Tracy maintained professional contact with updated information and upon delivery of my repaired 1998 4-Runner 4x4; I conclude prepared and completed. Tracy maintained professional contact with updated information and upon delivery of my repaired 1998 4-Runner 4x4; I concluded that all repairs were well achieved. More
by shoff633
Employees Worked With
Tracy and Renee
