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Philpott Toyota
Nederland, TX
217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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217 Reviews of Philpott Toyota
March 23, 2018
Professional Service Personified Took New Tacoma in for 5K miles service, without appointment and still minimal waiting. Clean waiting area with plenty of coffee and snacks. Service Took New Tacoma in for 5K miles service, without appointment and still minimal waiting. Clean waiting area with plenty of coffee and snacks. Service like this is why we are repeat customers! More
by "Verch"
Employees Worked With
Cant remember...sorry.
February 22, 2018
Very Professional I am a service manager and this is the way I want my customers to be treated. Very pleasant start to finish. Thank you Shelby!! I am a service manager and this is the way I want my customers to be treated. Very pleasant start to finish. Thank you Shelby!! More
by Nance
Employees Worked With
Shelby Apperson
February 02, 2018
Very Professional Thank you Shelby Apperson for professional and excellent service dealing with my Toyota Tacoma third break light that was leaking. Thank you for letti Thank you Shelby Apperson for professional and excellent service dealing with my Toyota Tacoma third break light that was leaking. Thank you for letting me know that you were aware of the recall of the seal, and that you will take care of it, which you were able to get it done the next day! More
by J Posadas
Employees Worked With
Shelby Apperson
December 15, 2017
Very pleased Made an appointment for first oil change tire rotation on a Saturday, went right in the serve manager was standing in the bay wrote me up and was very Made an appointment for first oil change tire rotation on a Saturday, went right in the serve manager was standing in the bay wrote me up and was very polite, sat down had a cup of coffee looked up and truck was ready, it’s pretty good when you go someplace with an appointment and they actually keep their end of the bargain I’m glad I bought at Philpott I’ll be back More
by Deacon
Employees Worked With
Don’t remember her name
December 12, 2017
Would not recommend dealership Engine light went on and was advised not to drive. Appt. four days later intake valve replaced $700.00. Toyota Avalon with approx. 80,000 miles. Sp Engine light went on and was advised not to drive. Appt. four days later intake valve replaced $700.00. Toyota Avalon with approx. 80,000 miles. Spoke to General Manager who explained the warranty on a "Certified vehicle" 22,000 bumper to bumper from when the car is originally sold. I bought with approx. 13,000 and power train only up to 100,000. This is not the explanation I received when I purchased the car and no warranty extension offers were ever offered. GM said he would call me back first part of the next week to let me know if he could or could not help us with this issue. This was several weeks ago and have not received a return call. Purchased Avalon and Tundra about the same time from this dealer. Staff at the service center were polite but would not purchase from this dealer again based on incorrect info about warranty or lack thereof on used vehicle. Would not have purchased this vehicle with so little warranty remaining if this had been explained. More
by sher123
Employees Worked With
General Manager of Dealership
December 01, 2017
EXCELLENT SERVICE AND COURTEOUS ADVISOR WITH QUICK SERVICE" TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY Toyota-- also the coffee was hot and good, sure wish they h TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY Toyota-- also the coffee was hot and good, sure wish they had a donuts. More
by vinnie
Employees Worked With
have no idea
October 22, 2017
EXCELLENT SERVICE AND COURTEOUS ADVISOR WITH QUICK SERVICE LISA IN TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY 2004 SEQUOIA. I HAVE BEEN BRINGING MY SEQUOIA TO LISA IN TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY 2004 SEQUOIA. I HAVE BEEN BRINGING MY SEQUOIA TO PHILPOTT SINCE 2006 BECAUSE OF THE CONSISTENT EXCELLENT SERVICE AND THE PROMPTNESS. More
by Bo
Employees Worked With
LISA IN TOYOTA SERVICE
July 31, 2017
11 Years and still going strong I have a 2007 Rav4 Limited that I purchased in October of 2006. It has 214,000 miles on it and it keeps on going. I haul my horse trailer with a 1,1 I have a 2007 Rav4 Limited that I purchased in October of 2006. It has 214,000 miles on it and it keeps on going. I haul my horse trailer with a 1,100 lb horse in it. I haul wedding cakes in it. I keep it in tip top condition with regular maintenance at Philpott. My service writer, Lisa Locke, is always spot on and makes sure anything I need is addressed professionally and correctly. I plan on keeping my RAV4 for many years to come. I just had to replace the compressor in the AC and it was done promptly and it is blowing cold again! Thanks Philpott! More
by Denise
Employees Worked With
Lisa Locke
February 09, 2017
New Toyota Sienna We decided to buy a new car after eight years. We were dreading the process. We were very surprised on how easy it was. Great service! We decided to buy a new car after eight years. We were dreading the process. We were very surprised on how easy it was. Great service! More
by AmyMl
Employees Worked With
Logan Wandell
February 07, 2017
New SUV! Love my new 2017 Toyota RAV4! Logan Wandell was awesome to work with. Found the exact vehicle I was looking for and got it transported over to the dea Love my new 2017 Toyota RAV4! Logan Wandell was awesome to work with. Found the exact vehicle I was looking for and got it transported over to the dealership fast. Definitely recommend! More
by Sierra
Employees Worked With
Logan Wandell
