Piazza Acura of Ardmore

Excellent experience Perfect. Nice greeting. Ryan had me written up immediately. Was kept informed about additional service needed for inspection. Got text and email Perfect. Nice greeting. Ryan had me written up immediately. Was kept informed about additional service needed for inspection. Got text and email alerts. Great use of new technology! Work done properly and neatly. My 2012 TSX drives like a new car! Your Service Dept. is top notch. More

Very nice dealership. Salesperson & staff were great. Working with Matt was relatively easy. He is very informative about the vehicles. Scott in Finance was also great & very knowledgeable. The RDX we bou Working with Matt was relatively easy. He is very informative about the vehicles. Scott in Finance was also great & very knowledgeable. The RDX we bought is amazing. More

Excellent, professional service I always believe my car is thoroughly checked and my safety is a priority with Piazza Acura dealership. Loaner car is a major convenience. Service d I always believe my car is thoroughly checked and my safety is a priority with Piazza Acura dealership. Loaner car is a major convenience. Service dept has prompt service and can answer just about every question I have right away. Ryan, Bryant, and Nick are the most frequently dealt with service personnel for my vehicles, and they are courteous, helpful, and knowledgeable about most Acura vehicle issues. It is greatly appreciated. And, keeping our Acuras for years down the road is what we prefer at this time, so with our regular service visits I feel this is very possible with such well made vehicles, and great service maintenance. More

2011 Acura TL Sh-Awd 3.7 Bryant always informs me on how things are going and is always pleasant and helpful. My loaner was clean, gassed and ready to go as soon as I arrived. Bryant always informs me on how things are going and is always pleasant and helpful. My loaner was clean, gassed and ready to go as soon as I arrived. There is no better service experience then Piazza Acura of Ardmore. More

Quick and Easy Quick and easy service. They kept me in the loop the entire time I was there. They have top notch service and everyone there is extremely friendly an Quick and easy service. They kept me in the loop the entire time I was there. They have top notch service and everyone there is extremely friendly and helpful! More

Fast and Friendly The personal attention from Niko our salesperson, and overall welcoming atmosphere of the dealership went a long way towards the sale. The deal was co The personal attention from Niko our salesperson, and overall welcoming atmosphere of the dealership went a long way towards the sale. The deal was conducted expeditiously including our negotiations. More

Great service! I use Piazza Acura of Ardmore service for almost twenty years. This is my second Acura TL car that I purchased from them. All these years this dealer I use Piazza Acura of Ardmore service for almost twenty years. This is my second Acura TL car that I purchased from them. All these years this dealer was the only place where I was bringing my cars for service because I trusted them and was very satisfied with the work they did. The agents are nice and friendly, and they always try to answer my questions in such a form that I would understand... More

DECEITFUL-BAIT/SWITCH SALES TACTICS Salesman: Bobby Lee Manager: Pete Maxwell. Negotiated with Bobby Lee via phone a sale price of 35k out-the-door/taxes/tags included. Bobby said h Salesman: Bobby Lee Manager: Pete Maxwell. Negotiated with Bobby Lee via phone a sale price of 35k out-the-door/taxes/tags included. Bobby said have to speak with Manager, does so, returns and says we have a deal, when can you coming in? Informed Bobby, my wife will have to test ride as vehicle for her and should be in today or the next day. Did not make it in that day. Following day, Bobby calls to find out when we are coming in? Called him back and said will try today. On the day after negotiating sale price, Bobby asks how much financing and down payment information. Informed, 10k down finance 25k. Asked Bobby for invoice on price break down, said okay no problem. Later that evening, wife arrives to test drive, afterwards sitting on Bobby's desk sees invoice with selling price of 45k for vehicle with 10k down, financing 35k. Wife informs Bobby, husband said 35k OTD price, why 45k selling price????? Bobby said, oh No, you are financing 35k with 10k down. HUH, where did that price come from???? I spoke to Bobby Lee the day after the negotiated price of 35k OTD about financing and down payment information...the day after and now he reneges on the deal. Bobby Lee and Pete Maxwell said if you can provide the "code rebates" they will honor the 35k price tag??? "Code rebates?" what "code rebates?" What about code of ethics, code of honor, code of not being deceitful with bait and switch sales practices. Should have known, as never received price break down as requested. Bobby Lee kept texting and calling to find out when we would arrive to the dealership. BE FOREWARNED-DECEITFUL SALES TACTICS-BAIT & SWITCH. More

Great buying experience We really appreciated how we were treated by our sales consultants, Bobby Lee and Mo Hussein. They were great! They were patient, friendly, and courte We really appreciated how we were treated by our sales consultants, Bobby Lee and Mo Hussein. They were great! They were patient, friendly, and courteous. They really went the extra mile to help us. Above and beyond! Pete Maxwell was great to work with as was Scott Topper. Even the Acura Associates who weren't directly involved with us couldn't have been friendlier to us and our kids. It seemed like everyone came over to say Hi to the kids! Such a warm and friendly group of people. Thanks to EVERYONE for making the experience a great one! I would recommend Bobby, Mo, Pete, and Scott to anyone. More

Keeps an older model in great shape! Good service, good technical ability. I have an older car andI believe that is continues to run great because I have always had it serviced at this de Good service, good technical ability. I have an older car andI believe that is continues to run great because I have always had it serviced at this dealership. I feel that they would be honest and tell me when it is time to stop repairs and get a new car but not prematurely! More