Piazza Acura of Ardmore

Great service I brought my car in on the last day of the month, Friday 3/31, for emissions and state inspection with no appointment. They were honest in telling me I brought my car in on the last day of the month, Friday 3/31, for emissions and state inspection with no appointment. They were honest in telling me they were swamped but would have my car ready by AM Saturday morning. Got the call Saturday morning and picked my car up! Quick easy and straightforward! More

Rude Sales Manager The sales manager Jamie Difebo was extremely rude to me. Initially I told him I was just looking and didn't want to buy a car that day. I questioned h The sales manager Jamie Difebo was extremely rude to me. Initially I told him I was just looking and didn't want to buy a car that day. I questioned him on the quote that he gave me after I was told another price by the other sales man. I guess he thought he could get over on me because I was a woman! After negotiating with him over 20 minutes he eventually gave me the price I initiallly agreed upon only if I would sign the lease that particular day otherwise the deal was off. I told him I wanted to think about it and shop around. He spent 5 minutes asking me "What do you need to think about? Either you want the car or you don't." I asked him would he speak to me that way if I was a man and walked out. What a pompous jerk!!! More

Prompt attention for check in I was met outside as I parked, checked in very quickly, and was out in about an hour and 15 minutes. All went well. Thank you:) I was met outside as I parked, checked in very quickly, and was out in about an hour and 15 minutes. All went well. Thank you:) More

Another Excellent Service Experience Ardmore Acura consistently provides an excellent service experience. Was just in for an A1 service check (along with new wipers), and they reminded me Ardmore Acura consistently provides an excellent service experience. Was just in for an A1 service check (along with new wipers), and they reminded me of the upcoming (next month) state inspection. They got it all done in the time they said it would take. More

Service Inspection Visit My 2004 Acura TL was due for its 2017 annual inspection. The service personnel at Ardmore had previously worked on my car and done a great job. So I My 2004 Acura TL was due for its 2017 annual inspection. The service personnel at Ardmore had previously worked on my car and done a great job. So I took it back to them. Once again the service was completed in a very satisfactory timeframe. More

Excellent buiyng experience My letter to the GM: My wife and I purchased a new Acura TLX from your dealership yesterday. First and foremost - we love the car. Just wante My letter to the GM: My wife and I purchased a new Acura TLX from your dealership yesterday. First and foremost - we love the car. Just wanted to send a short note saying how much I appreciated Jamie DiFebo through the buying process. Initially in the store, it was clear that Kevin and Jamie would do everything within their power to win our business. Ultimately, we agreed to buy a car not on the lot and was given a timeline of a week to get the car in. Towards the end of the week, I followed up via e-mail. Jamie turned a tough situation (car being delayed) into a positive one by his commitment to us as his customer. He made it clear to me that while the situation may have changed and it would take an extra few days, every effort would be made to get the car in ASAP. Jamie also went above and beyond to bring us a loaner as we were without a second car. Jamie responded to each and every e-mail that I sent promptly and consistently stayed with the message that we are a valued customer. I will recommend Jamie and the rest of your team at Acura of Ardmore to anyone asking about our beautiful new TLX. As Jamie and the rest of the guys know, we drove past two Acura dealerships to get to yours. I'm confident that if any issues arise with our car, it will be handled with the same professionalism and attention to detail as we've experienced in the last week. More

friendly guided I forgot to bring my car registration card, but she let me know how I can get it, and wait for me so that I can get the car inspection within a day. I forgot to bring my car registration card, but she let me know how I can get it, and wait for me so that I can get the car inspection within a day. More

friendly quick and efficient My first service and everyone was very friendly and helpful. I was told in detail what would be done and they kept me informed. Made it easy. My first service and everyone was very friendly and helpful. I was told in detail what would be done and they kept me informed. Made it easy. More

Super Service I like going into the service department and having someone -- Ryan -- call me by name anytime I walk in. Bryant is my service agent and was extremel I like going into the service department and having someone -- Ryan -- call me by name anytime I walk in. Bryant is my service agent and was extremely patient with me as I made important and large decisions about the service my car 13 year old MDX needed. He didn't pester me with follow up phone calls and allowed me the time I needed to process the information and figure out what I needed to do. I really appreciated him giving me the time and space I needed. He kept me up to date, as your dealership always does, with progress and what would be required with next steps. He helped me out with some discounting so my large bill was a little more palatable. I saved a little, and Piazza still made money. It was definitely a win-win. More

They wanted my business. For my 4th MDX, this was the first time I bought at Piazza. Sales team was superb-price was way below my previous dealer's price quote. For my 4th MDX, this was the first time I bought at Piazza. Sales team was superb-price was way below my previous dealer's price quote. More