Piazza Acura of Ardmore

Kevin Lee is a trustworthy, friendly, knowledgeable and no pressure salesman.I purchased my last car from Kevin and returned to him to purchase the new MDX 2022 model. Eileen at the entrance desk is very no pressure salesman.I purchased my last car from Kevin and returned to him to purchase the new MDX 2022 model. Eileen at the entrance desk is very helpful as well as the Finanance Mgr (Jonathan Sanchez) explaining to me the contact/ loan docs. He got me a great rate! Great dealership More

I have been visiting Piazza Acura of Ardmore to service my RDX for last 7 years and have always been amazed by friendly, prompt and professional service. My experience with purchasing new RDX was equally my RDX for last 7 years and have always been amazed by friendly, prompt and professional service. My experience with purchasing new RDX was equally great. I was promptly greeted and associate Sarah Fuller was wonderful, knowledgeable and truly professional. Financing division was very efficient and Sarah very clearly and efficiently explained all the working of the vehicle. I am really very happy with my experience at Piazza Acura. Great and professional staff. More

Such a horrible experience at Piazza Acura over the weekend. Traveled 2 ½ hours to see a “perfect” used Acura with 13k miles only to find a dented door upon arrival. According to the salesmen Kevin L weekend. Traveled 2 ½ hours to see a “perfect” used Acura with 13k miles only to find a dented door upon arrival. According to the salesmen Kevin Lee – “Oh no, that wasn’t there yesterday”. Then his manager Paul Mullen says they could fix it for a few hundred dollars and offers the same amount off. Sad that they will lie to their customers with straight faces. Upon returning home without a new car, we could plainly see the touch ups they made to the photos in their online posting. Obviously the flaw was there over a month ago when it was listed and would have required more extensive repairs. Don’t trust these people. More

Honest evaluation of an older car on things that needed to be fixed, things that can wait to next time. Pleasant atmosphere. Other customers seemed pleased with their service so no loud voices or arguing! to be fixed, things that can wait to next time. Pleasant atmosphere. Other customers seemed pleased with their service so no loud voices or arguing! Service completed on time. More

It was a very efficient and seamless process to purchase my car. The staff were pleasant and accommodating. Great experience, would return for my next purchase when the time comes. my car. The staff were pleasant and accommodating. Great experience, would return for my next purchase when the time comes. More

I am getting my car serviced here for last 7 years and have continued to experience great service, courteous and knowledgeable managers, promptness and great service overall have continued to experience great service, courteous and knowledgeable managers, promptness and great service overall More

I had such a great experience. From beginning to end, there was great communication and all of my questions/concerns were answered. They are very professional and knowledgeable. I really felt taken care there was great communication and all of my questions/concerns were answered. They are very professional and knowledgeable. I really felt taken care of. Best car buying experience I have ever had. More

I bought many cars and had enough experience in the past to say this is truly excellent customer service. Sales manager Zena was extremely helpful and professional. She made the deal possible for me and my to say this is truly excellent customer service. Sales manager Zena was extremely helpful and professional. She made the deal possible for me and my sales associate Ana was also great. Thank you Piazza Acura for having such wonderful team of people. I will definitely come back More

Bought my acura tlx here and live within 0.5 miles of dealership but will never take my car here for service again. Service is rude, unhelpful and not at all friendly. Ill take my acura up to Scott Honda dealership but will never take my car here for service again. Service is rude, unhelpful and not at all friendly. Ill take my acura up to Scott Honda for general maintenance as the service there is amazing! Its sad!! i gave piazza acura several chances but wont go back!! Also honda told me my battery needed to be replaced soon. Car inspected at acura said battery was in the green. It died at a rest stop off 95 when we ran into the restroom! Crazy. More

The customer service experience at the service department is absolutely awful! I know it’s a dealership and you will always pay a premium to get any work done at a dealership, but the pricing is beyond ridic is absolutely awful! I know it’s a dealership and you will always pay a premium to get any work done at a dealership, but the pricing is beyond ridiculous. To get billed, and at the most absurd hourly rate, for hours that were not even put into the job is robbery! I cannot believe you guys get away with what you are doing. With their lack of transparency and professionalism, I urge you to take your business elsewhere...ANYWHERE ELSE! More