Piazza Acura of West Chester

All aspects of service are consistently good from driving in to driving out...thank you Megan. Never11 an issue with the work and pricing.is fair. in to driving out...thank you Megan. Never11 an issue with the work and pricing.is fair. More

Generally good, but waiting area needs updating and car wash should always be available at the dealership. Using coupons and having to go elsewhere to have it done is a pain. wash should always be available at the dealership. Using coupons and having to go elsewhere to have it done is a pain. More

They were accommodating in lite of the current situation. I needed my vehicle inspection and the computer crashed. A loaner vehicle was provided as I had other appointments to attend too. In the situation. I needed my vehicle inspection and the computer crashed. A loaner vehicle was provided as I had other appointments to attend too. In the interim within a 1,000 or so miles I would have needed a 3,000 service and Megan contacted me and asked if I would like to take care of it now. My response was “Absolutely “, I do not wish to return in a few weeks and wait again so it was a great observation on her part. More

Piazza Acura service Very prompt and friendly staff, waiting area was clean with fresh coffee and the daily newspaper. I have never had a bad experience dealing with the a Very prompt and friendly staff, waiting area was clean with fresh coffee and the daily newspaper. I have never had a bad experience dealing with the associates at Piazza Acura. More

Staff was professional and courteous. Waiting area was clean and relaxing. Service was prompt and waiting time was exactly what I was told. In all, a great experience. clean and relaxing. Service was prompt and waiting time was exactly what I was told. In all, a great experience. More

The service and staff are 5 Star all the way. I cant say enough about Piazza Acura of West Chester. I would highly recommend this dealership to anyone enough about Piazza Acura of West Chester. I would highly recommend this dealership to anyone More

Fast, friendly, courteous and effective, as always. Greeted promptly and courteously by a woman whose name I don’t recall. She kept me informed and I was on my my way in less than an hour as promise Greeted promptly and courteously by a woman whose name I don’t recall. She kept me informed and I was on my my way in less than an hour as promised. More

The actual work performed on the vehicle was satisfactory, however it was disappointing to get quoted over $500 in service fees given the global effects of the pandemic. Unfortunately I was lai satisfactory, however it was disappointing to get quoted over $500 in service fees given the global effects of the pandemic. Unfortunately I was laid off and while there is so much good going on in the world, Piazza was operating as business as usual. Please consider offering coupons during this time (more than 5%). More

Darren is a outstanding manager and love to please people and highly respected. The service people are very friendly, knowledgeable, and efficient. The dealership was also COVID-19 ready. and highly respected. The service people are very friendly, knowledgeable, and efficient. The dealership was also COVID-19 ready. More

My car was ready in a timely manner. Megan clearly explained your COVID-19 procedures and kept me updated regarding the status of my car. explained your COVID-19 procedures and kept me updated regarding the status of my car. More