Piazza Acura of West Chester

We started in service during a vacation trip w a Friday late day breakdown on the highway and tow. Katie in service went above and beyond waiting for us to arrive about 5:30 to provide a loaner. A new alte late day breakdown on the highway and tow. Katie in service went above and beyond waiting for us to arrive about 5:30 to provide a loaner. A new alternator and battery were diagnosed and replaced first thing Monday morning upon opening. We test drove a new car with veteran salesman Robert M. after test driving competitive mid-sized luxury SUV’s all weekend. Robert was superb. He knows cars very well, explaining all the features and trim lines available. We chose a '26 RDX Advance and traded our '15 RDX to Piazza having received a very fair price. The entire experience, even tho' we had our first repair in more than a decade of routine maintenance (!)--was all around superb. Acura Piazza was professional and went above and beyond in all elements of our dealings with them. Recommend highly. Thank you! More

Omar is the best! And the reason I made me car purchase at Acura! I do not know Angela Brown. And the reason I made me car purchase at Acura! I do not know Angela Brown. More

My experience at Acura was awesome to say the least. Omar and the staff made me feel so comfortable and at ease with the deal we made! Omar especially was down to earth and really talked to me as if I w Omar and the staff made me feel so comfortable and at ease with the deal we made! Omar especially was down to earth and really talked to me as if I was an old friend. Absolutely loved my experience! More

Despite having a lack of ideal space, this dealership makes up for it in terms of service and enthusiasm. They have a very hands off approach with sales, never pressuring the customer towards making makes up for it in terms of service and enthusiasm. They have a very hands off approach with sales, never pressuring the customer towards making a decision they normally wouldn’t. Availability is not their strong suit but that comes with having a smaller staff. However, they are all very knowledgeable about their vehicles so your time spent will not be wasted. More

I had such a pleasant experience with Omar. He was helpful and well knowledgeable. He helped me buy my first car. I recommend everyone to go to him. He was helpful and well knowledgeable. He helped me buy my first car. I recommend everyone to go to him. More

Omar was great! ! He was very detailed and thorough through the whole process. He made us feel like family. I would high recommend him. ! He was very detailed and thorough through the whole process. He made us feel like family. I would high recommend him. More

From start to finish, everything went smoothly. The entire team was professional, courteous, and easy to work with. They made the process simple and stress-free, and I truly appreciated how pleasan The entire team was professional, courteous, and easy to work with. They made the process simple and stress-free, and I truly appreciated how pleasant the experience was from beginning to end. I would definitely recommend them to anyone looking for a reliable dealership. More

Omar was a pleasure to work with. He's extremely efficient, responsive, and does not waste your time playing games like salespeople from other dealers. He guided me through the deal c He's extremely efficient, responsive, and does not waste your time playing games like salespeople from other dealers. He guided me through the deal completely remotely so all that was left to do was to come in, sign, and drive. He even took the time to configure a bunch of the car settings and pair my phone to save me the headache later! Highly recommend working with Omar on your next Acura purchase or lease! More

everyone we deal with was friendly, easy to deal with and there was no hard sell. there was no hard sell. More

Factual, Reasonable, Helpful, Respectful, Thorough The car was delivered when promised in excellent condition. Will buy again from Piazza car was delivered when promised in excellent condition. Will buy again from Piazza More