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Piazza Acura of West Chester

West Chester, PA

4.8
1,755 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,755 reviews

July 11, 2025

Very smooth experience. Bob walked us through the process and took the time to walk us through the features of my new vehicle More

by ruff52690
Recommend Dealer
Yes
Employees Worked With
Bob Rhuno
July 07, 2025

Great Service with attentiveness to detail. Everyone pitched in to make sure we got exactly what we wanted. More

by Michevans89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Piazza Acura of West Chester responded

Hi Miche, thank you for sharing your experience with our team! We appreciate your business, and we hope to see you again at Piazza Acura of West Chester!

July 07, 2025

mark and Angela were great. turned off by finance guy. pretty easy experience. would buy another car there More

by TIGERM88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tamer wanas
Jul 08, 2025 -

Piazza Acura of West Chester responded

Thank you for the review. We're so glad you enjoyed working with Mark & Angela and will make sure this feedback gets passed along to our finance team. Please don't hesitate to reach out if our Piazza Acura of West Chester crew can be of service again in the future!

July 03, 2025

Great experience! ! daughter needed a new car. Rob Moffa took care of us. Daughter went down and met with Rob showed her the perfect car in her price range. We went ba More

by KATELYNDEHAVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Piazza Acura of West Chester responded

Hi Kately! Thank you for choosing Piazza Acura of West Chester, and congratulations to your daughter on her new car! We are thrilled that Rob and the team made this such a positive experience, and we hope to welcome both of you back in the future.

June 30, 2025

Online and in person experience was wonderful and easy. Appreciated the seamless and stress free purchase of my new vehicle. More

by Rkm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that your experience with Piazza Acura of West Chester was seamless and stress-free! Thank you for choosing us, and enjoy your new vehicle!

June 29, 2025

Joe Gilmore was very thorough and helpful. We appreciated his honesty. Thank you very much. More

by SHRADERJM823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Piazza Acura of West Chester responded

Thanks for the rating! We're glad you had a great experience! - Piazza Acura of West Chester

June 22, 2025

Mark was very helpful and accommodating. He was also knowledgeable about the technology in the car More

by MSUCHER
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Deaver
Jun 23, 2025 -

Piazza Acura of West Chester responded

Thank you for the kind review - Mark will be so happy to hear it! Your business is greatly appreciated by all of us here at Piazza Acura of West Chester and we hope to see you again in the future. Enjoy your new vehicle!

June 20, 2025

I’ve been buying Acuras from this dealership for many years. Everyone is friendly and knowledgeable, I feel at home at Piazza Acura of West Chester! More

by MMCD2314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Piazza Acura of West Chester responded

It's wonderful to hear that you feel at home with us at Piazza Acura of West Chester! We truly appreciate your loyalty and are glad our team continues to provide a friendly and knowledgeable experience. Looking forward to serving you for many more years!

June 18, 2025

Omar possesses great customer service. This is my third Acura; thus, I knew what I wanted but having a knowledgeable salesman made purchase easy. More

by nancya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Omar's expertise made your experience at Piazza Acura of West Chester seamless. Thank you for choosing us and enjoy your new Acura!

June 18, 2025

Hard sell on warranty and repeatedly lowered the cost after we declined. This left us with a concern for the business ethics of the management representative. Joe, The sales person was very good howeve More

by Kwjones86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your experience. We appreciate the positive feedback about Joe, and we're sorry to hear that the warranty discussion left a negative impression. Your concerns regarding business ethics are important to us, and we will address this internally. Please reach out to us directly at (610) 399-9500.

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