Piazza Acura of West Chester

Had a great experience from start to finish. Joe made the experience of buying a new car rather painless. We are a return customer. Part of the reason to buy another car from you is the awesome Joe made the experience of buying a new car rather painless. We are a return customer. Part of the reason to buy another car from you is the awesome customer service we receive at Piazza. The sales department, as well as the service department is exceptional!! More

Perfect Service!!! Our salesman was very knowledgeable about the tech part of the car (which I am not very good at) and he showed me how everything worked, hooked up my Our salesman was very knowledgeable about the tech part of the car (which I am not very good at) and he showed me how everything worked, hooked up my phone and had all the paperwork ready to go when we picked up our car. Everything is going smoothly so far and I have no complaints. I would go back to Piazza to purchase another car based on how easy they make it to purchase a car. My fingers are crossed for when I use their service department because I previously did not have a great experience. More

The best fast service They help u from A to Z and u don’t have to wait that long and they explain everything and prices are fair will always use piazza Acura of West Cheste They help u from A to Z and u don’t have to wait that long and they explain everything and prices are fair will always use piazza Acura of West Chester More

Easy and effortless I only got an oil change. I didn’t have an appointment but it was very fast and easy. I would recommend this dealership to everyone. I only got an oil change. I didn’t have an appointment but it was very fast and easy. I would recommend this dealership to everyone. More

Piazza nice place to do business. Brought my Acura RDX in for an oil change without an appointment. They took me right in and went immediately to work. Nice comfortable place to wait. Brought my Acura RDX in for an oil change without an appointment. They took me right in and went immediately to work. Nice comfortable place to wait. Watch TV or read a book. Have a coffee. Within 15 minutes They gave me an update including anything the service person noted. Service complete in about 40 minutes. Very happy. More

Exceeded my Expectations Outstanding, patient, kind, professional service. I’m typically a tough critic so it takes a lot for me to give a rave review. But I was so impressed Outstanding, patient, kind, professional service. I’m typically a tough critic so it takes a lot for me to give a rave review. But I was so impressed from beginning to end with everyone I spoke to on the phone, passed in the store or interacted with during the service - every employee had a smile, held the door or said a kind remark - I’m serious it was like another universe. I needed the loaner to be able to for 3 car seats and they made sure to accommodate that request with ease. I asked for quotes for the work and they took the time to give them to me with no feeing of rush. They called twice during the day to update me ok service and even compliment me for how well maintained the car has been. By the time I paid the cashier my car was pulling up behind me washed and vacuumed. Excellent experience. Would highly recommend. Never felt so repsiected or well taken care of at any other garage. More

Very pleasant They are very professional and to the point. No upselling is biggest factor for me to xxxxx quality, as most usually try to bring unnecessary things. They are very professional and to the point. No upselling is biggest factor for me to xxxxx quality, as most usually try to bring unnecessary things. The facility is good with refreshments and hot coffee. More

Annual inspection and service I came in to Piazza Acura in West Chester for my annual inspection and servicing. I was told it would be about an hour and a half, and I elected to w I came in to Piazza Acura in West Chester for my annual inspection and servicing. I was told it would be about an hour and a half, and I elected to wait. In just under an hour, my inspection was completed along with an oil change, tire rotation, and another maintenance service that was due. Everything was explained to me ahead of time, and a car wash voucher was offered. I was very pleased. More

Great service I have had my Acura MDX for almost six years. Through the years everyone in the service department has been great to work with. I would recommend this I have had my Acura MDX for almost six years. Through the years everyone in the service department has been great to work with. I would recommend this dealership to anyone looking to purchase an Acura or have their car serviced. More

Knowledgeable staff and excellent customer service. Thanks, Joe Gilmore, for helping us select a certified, pre-owned 2016 MDX. We appreciate all the time you spent explaining its features and new tech Thanks, Joe Gilmore, for helping us select a certified, pre-owned 2016 MDX. We appreciate all the time you spent explaining its features and new technology, as well as establishing the basic settings. We love it! More