Piazza Acura of West Chester

Quick in Quick out My service rep was ready for me when I arrived for my appt. The Staff helped me get my things out of my car and into my loaner vehicle that was broug My service rep was ready for me when I arrived for my appt. The Staff helped me get my things out of my car and into my loaner vehicle that was brought inside, right behind my vehicle. I was in and out in 5 minutes. My car was washed and ready to be picked up ahead of schedule. Again, I was in and out in less than 10 minutes. More

B1 Service and other required maintenance Initially came in for B1 service. Vehicle safety inspection revealed addition attention required for the vehicle – tires, battery and wiper blades. Initially came in for B1 service. Vehicle safety inspection revealed addition attention required for the vehicle – tires, battery and wiper blades. All services performed were reasonably priced (based on other competitor’s prices for similar services). Would recommend dealership to others. More

Pothole damage We had a pothole issue over the weekend so I called the service department and they told me to come in for express service. The tire was replaced and We had a pothole issue over the weekend so I called the service department and they told me to come in for express service. The tire was replaced and I was back in business in no time... More

Excellent service I have service and a few repair at Pissa Acura last Friday. My service adviser Stuart has given me clear to me what need repair and how much cost I have service and a few repair at Pissa Acura last Friday. My service adviser Stuart has given me clear to me what need repair and how much cost will be. I get rented car for the service, so I still can go on with my regular life. I request wash the car after service. I find the car was washed and vacuumed. It is such good feeling. It is much much better than receiving wash coupon. I have to say that Stuart is my favorite adviser and I have work with him many times in past a few years. More

Routine Service Stuart was very friendly and helpful at the service desk and service itself was quick, out in about one hour. Feet the service is a little pricey, ap Stuart was very friendly and helpful at the service desk and service itself was quick, out in about one hour. Feet the service is a little pricey, approximately $50 in fluids, but the labor was around $120 for an hour worth of shop time. More

Service Since Megan has been there , my experience in dealing with the department have changed for the better. She is pleasant, professional, and understandin Since Megan has been there , my experience in dealing with the department have changed for the better. She is pleasant, professional, and understanding. I used to dread getting my car serviced because I didn't want to deal with the personnel that was there. More

Excellent! Don, service valet, informed me that inspection was 4 months overdue. I missed it! Grateful to him. Stuart apprised me of time line and progress... Don, service valet, informed me that inspection was 4 months overdue. I missed it! Grateful to him. Stuart apprised me of time line and progress... More

Fabulous Customer Servoce This is my second Acura I got from Piazza. Our salesman Sam is wonderful and he was extremely knowledgeable about the vehicle and took time to go over This is my second Acura I got from Piazza. Our salesman Sam is wonderful and he was extremely knowledgeable about the vehicle and took time to go over how various features worked. While not the flashy dealer many out know for the staff in sales and service are all great. More

Excellent Service Stuart M. is fantastic. He worked with me to adjust pricing so I could afford all the work required to get our old TSX in working condition again for Stuart M. is fantastic. He worked with me to adjust pricing so I could afford all the work required to get our old TSX in working condition again for my teenage son. When I drove it home, it felt like it did when I first bought it! More

Efficient and positive From the time you call the service department to schedule, thru drop off and pick up, everyone goes out of their way to be courteous. The systems in From the time you call the service department to schedule, thru drop off and pick up, everyone goes out of their way to be courteous. The systems in place are efficient and seamless. It is a pleasure to do business and they make the inconvenience of auto maintenance as painless as possible. If you need a loaner it is ready to go on arrival, and the waiting area is comfortable with wifi to work if you stay. I can't say enough positive about the service, I no longer dread having to deal with auto repair. More