Piazza Acura of West Chester

Very Satisfied Wonderful Service Josh was very helpful and wonderful with helping me find my first car He was very welcoming,friendly and professional. Thanks for a great experience Josh was very helpful and wonderful with helping me find my first car He was very welcoming,friendly and professional. Thanks for a great experience More

Airbag recall replacement John Davenport and his team (Gray) did an efficient and competent job of replacing my RL's airbag modulator. While in for this service, John had his John Davenport and his team (Gray) did an efficient and competent job of replacing my RL's airbag modulator. While in for this service, John had his team do a multi-check service on the RL and had same washed and vacuumed. John and his team, for the past decade or more, have always done a first rate servicing of the three Acuras I have purchased at Piazza Acura of West Chester. More

Airbag recall replacement Service at this location was excellent. Jeff Adams was a pleasure to work with in getting my vehicle serviced and I would certainly recommend this loc Service at this location was excellent. Jeff Adams was a pleasure to work with in getting my vehicle serviced and I would certainly recommend this location to friends and family. Thank you Jeff. -Robert Ferguson More

Best Service Ever The quality of service is only surpassed by the concern for the costumer. When presented with the problem, the staff capably explained the problem, t The quality of service is only surpassed by the concern for the costumer. When presented with the problem, the staff capably explained the problem, the steps to ameliorate, and the cost. Very transparent! I recommend this organization! More

Oil Change & Recall Inflator kit I went in for an oil change (accelerated service) the Friday of the Memeorial Day weekend. The service representatives were welcoming, patient and ki I went in for an oil change (accelerated service) the Friday of the Memeorial Day weekend. The service representatives were welcoming, patient and kind. My wait wasn't long. They even repaired my recall, so that I wouldn't have to make a scone trip. I live in Philadelphia and will continue to make the trip to Piazza in West Chester. The service and quality is superior. I never feel oversold on anything and most importantly I know my car is safe on the road. Each time my service is exceptional and Michelle, is great. This is my second Acura and Piazza of WC will forever be my first choice! More

Extremely fast service time I had a small time window Friday night between end of my regular work hours and end of Piazza service time to change engine oil and replace my front b I had a small time window Friday night between end of my regular work hours and end of Piazza service time to change engine oil and replace my front brake. This Piazza team replaced oil and fixed brake in about 1 hour. I was impressed. More

Service Visit This time, as in every time, my service writer John got me in, registered and on my way in minutes. My car was ready on time and washed when I arrive This time, as in every time, my service writer John got me in, registered and on my way in minutes. My car was ready on time and washed when I arrived. There were no surprises as I rec'd a call mid-day to update me on progress. No hassle, no muss, no fuss. It's why I've been a Piazza West Chester Acura customer for the past 28 years! More

Exceptional Service Appreciated the prompt service. They were kind enough to do the Navigation Update when I was unable to do due to the LACK OF PASSWORD required for the Appreciated the prompt service. They were kind enough to do the Navigation Update when I was unable to do due to the LACK OF PASSWORD required for the update. A loaner was provided which helped us to meet our appointments for the day. Great cooperation by the associates. More

Good Service Experience I gave a 5 star rating because for this service, I felt all my questions and concerns were answered without rushing me through with a general response I gave a 5 star rating because for this service, I felt all my questions and concerns were answered without rushing me through with a general response. I was only going in for my annual inspection and routine oil change but there was some other work that needed to be done which I questioned. I had a truthful, frank and informative discussion with the service tech. who thoroughly discussed my options and answered my questions. In addition, I left my car overnight and had it completed by noon the next day with a representative providing me with a ride to pick up my car. The service experience was convenient, they worked to fit my schedule. The staff was helpful, friendly and informative. I appreciated the extra time to listen to me and answer all my questions. More

GOOD EXPERIENCE They were patient and worked around my schedule to get the sale done with my convenience in mind. My salesman was new but was very nice. They were patient and worked around my schedule to get the sale done with my convenience in mind. My salesman was new but was very nice. More