Piazza Acura of West Chester

Service group offered easy/flexible scheduling, thorough and prompt follow up for service matters (keeping me updated on their progress and seeking clarification to try to address my concern). Service was c and prompt follow up for service matters (keeping me updated on their progress and seeking clarification to try to address my concern). Service was completed earlier than estimated. More

All of the employees were helpful, friendly, and knowledgeable. Lee, in service, was particularly kind and was willing to work with me on price should I come back for the 100,000 service. The init knowledgeable. Lee, in service, was particularly kind and was willing to work with me on price should I come back for the 100,000 service. The initial cost seemed outrageous so I am looking elsewhere for an Acura mechanic. Because of our conversation, I may have the service done at Piazza. I have had 3 Acuras over the years from this dealership. Top rate. More

They alerted us as to what our vehicle required and explained everything in detail. The price they estimated was spot on when we picked up the MDX. They provided a loaner which lessened the inconvenien explained everything in detail. The price they estimated was spot on when we picked up the MDX. They provided a loaner which lessened the inconvenience of not having our vehicle over the weekend. Quality work, quality service and quality people ! More

Went in for B1 service( oil plus some extras) After inquiring about any specials, the service guy volunteered an existing promo, saving me $30. It's also awesome to walk in as an express case and be ou inquiring about any specials, the service guy volunteered an existing promo, saving me $30. It's also awesome to walk in as an express case and be out in under an hour. Great overall experience. More

I went in for a quick oil change and discovered my inspection was overdue. They were able to complete the inspection saving me the time of returning on another date. Exemplary customer service is alw inspection was overdue. They were able to complete the inspection saving me the time of returning on another date. Exemplary customer service is always received in the service department at this dealership. More

Brought our ZDX in for State Inspections and 3-year brake fluid service. Everyone at the dealership was courteous and friendly. The car was ready when I asked to have it (even though I wasn't ready to pic fluid service. Everyone at the dealership was courteous and friendly. The car was ready when I asked to have it (even though I wasn't ready to pick it up!). Bao Pham wrote the service ticket. He also had written the ticket for my last visit to dealership. To his credit Bao is consistent-- consistently friendly and efficient! Yes, I'd recommend Piazza Acura of West Chester to others. More

Great service done in a timely manner. Did what was needed and did not try to add more service than what was necessary. The vehicle was washed and ready for pickup when they said it would be. needed and did not try to add more service than what was necessary. The vehicle was washed and ready for pickup when they said it would be. More

I wouldn't take my car anywhere else. We get excellent service every single time we bring our vehicle in. We just replaced our tires and brakes. Stuart took great care of us. Thank You! excellent service every single time we bring our vehicle in. We just replaced our tires and brakes. Stuart took great care of us. Thank You! More

After the message came on my dashboard that I needed an oil change, I drove to the Acura dealership when I was able to work it into my schedule, despite not having an appointment. They took me quickly and oil change, I drove to the Acura dealership when I was able to work it into my schedule, despite not having an appointment. They took me quickly and were done in less than an hour! The A-1 service that was due included a tire rotation, but since my tires were 5 months old and showed no uneven wear, they said that I did not need a rotation. That saved me some money. The waiting room is comfortable, quiet, and spacious. I enjoyed the time to sit, read, and send texts. Cold and hot beverages are free and easy to access. I indulged. I felt well cared for. More

Very Professional... Needed tire serviced on 2012 M D X Advance. Had all parts needed, attended to it immediately. Very elegant facilities, comfortable wait area, and Starbucks coffee. Advance. Had all parts needed, attended to it immediately. Very elegant facilities, comfortable wait area, and Starbucks coffee. More