Piazza Acura of West Chester

I don't know why when you buy a car from a dealership they tell you how great there service department is.And that you will never have a Issue with them.The last month has been a hard part of our life we they tell you how great there service department is.And that you will never have a Issue with them.The last month has been a hard part of our life we had to bury our 23 year old son.With everything going on in our life believe me I didn't need any more greif about getting my wifes car inspected.I called on Thursday for a Friday appointment and was told the best they could do would be Monday. I told Rachael that that would not work for me.So I wrote a reveiw and after calling Ardmoore Acura dealership to schedule an appointment for my suppose to be free inspection for the life of the car with Piazza.And when I got home from work there was a message from Rachael that they can put me with another team and fit me in.I didn't ask for a team I just wanted my car inspected.I received a phone call on Friday from the service department asking me a couple questions.I gave them my answers and I picked my car up and everything was done Thank You for that.Charlie Campbell More

Piazza has always given me excellent service. Their staff is friendly, the service is always done quickly and accurately. This time around, I purchased a set of tires. Their pricing was very competit staff is friendly, the service is always done quickly and accurately. This time around, I purchased a set of tires. Their pricing was very competitive and I felt more comfortable having Piazza replace then some 'big box' tire shop. More

Had B service done. Lee got me in and work completed very quickly. As usual all service was done well and everyone made you feel at home. GREAT JOB! very quickly. As usual all service was done well and everyone made you feel at home. GREAT JOB! More

Service group offered easy/flexible scheduling, thorough and prompt follow up for service matters (keeping me updated on their progress and seeking clarification to try to address my concern). Service was c and prompt follow up for service matters (keeping me updated on their progress and seeking clarification to try to address my concern). Service was completed earlier than estimated. More

All of the employees were helpful, friendly, and knowledgeable. Lee, in service, was particularly kind and was willing to work with me on price should I come back for the 100,000 service. The init knowledgeable. Lee, in service, was particularly kind and was willing to work with me on price should I come back for the 100,000 service. The initial cost seemed outrageous so I am looking elsewhere for an Acura mechanic. Because of our conversation, I may have the service done at Piazza. I have had 3 Acuras over the years from this dealership. Top rate. More

They alerted us as to what our vehicle required and explained everything in detail. The price they estimated was spot on when we picked up the MDX. They provided a loaner which lessened the inconvenien explained everything in detail. The price they estimated was spot on when we picked up the MDX. They provided a loaner which lessened the inconvenience of not having our vehicle over the weekend. Quality work, quality service and quality people ! More

Went in for B1 service( oil plus some extras) After inquiring about any specials, the service guy volunteered an existing promo, saving me $30. It's also awesome to walk in as an express case and be ou inquiring about any specials, the service guy volunteered an existing promo, saving me $30. It's also awesome to walk in as an express case and be out in under an hour. Great overall experience. More

I went in for a quick oil change and discovered my inspection was overdue. They were able to complete the inspection saving me the time of returning on another date. Exemplary customer service is alw inspection was overdue. They were able to complete the inspection saving me the time of returning on another date. Exemplary customer service is always received in the service department at this dealership. More

Brought our ZDX in for State Inspections and 3-year brake fluid service. Everyone at the dealership was courteous and friendly. The car was ready when I asked to have it (even though I wasn't ready to pic fluid service. Everyone at the dealership was courteous and friendly. The car was ready when I asked to have it (even though I wasn't ready to pick it up!). Bao Pham wrote the service ticket. He also had written the ticket for my last visit to dealership. To his credit Bao is consistent-- consistently friendly and efficient! Yes, I'd recommend Piazza Acura of West Chester to others. More

Great service done in a timely manner. Did what was needed and did not try to add more service than what was necessary. The vehicle was washed and ready for pickup when they said it would be. needed and did not try to add more service than what was necessary. The vehicle was washed and ready for pickup when they said it would be. More