Piazza Acura of West Chester

Every time I bring a vehicle in for service ( there are 2 Every time I bring a vehicle in for service ( there are 2 vehicles serviced here ), the service is outstanding. The friendliness of the service depar Every time I bring a vehicle in for service ( there are 2 vehicles serviced here ), the service is outstanding. The friendliness of the service department makes the adventure manageable. From driving in and having the door opened for you, to entering the service writer area (and having that door opened for you) is exceptional. The overall experience is wonderful. More

My daughter's RSX was in for service. The car was My daughter's RSX was in for service. The car was finished at the time that was stated to her. The work was well done. She was impressed with the f My daughter's RSX was in for service. The car was finished at the time that was stated to her. The work was well done. She was impressed with the friendliness, quality of work and cleanliness of the dealership. More

I brought my 2000 Acura TL in with transmission and several other problems. Stuart Magerfleisc worked with me to get my transmission replaced under warranty which I didn't even know about. He researche several other problems. Stuart Magerfleisc worked with me to get my transmission replaced under warranty which I didn't even know about. He researched the problem and found that it was covered by warranty which I thought was long expired. I also had the timing belt, motor mounts, tie rods, water pump and state inspection all replaced. The work was done at a price I was satisfied with, in a timely manner and done properly. Additionally, when I brought the vehicle home I had a problem getting it started at which time Stuart again researched the problem and was able to resolve it over the phone. I currently own an RDX and a TL, my daughter also owns a TL and we are very satisfied with all our vehicles. In the last 15 years we have owned four Acura's and have never had a major problem with any of them aside from routine maintenance. In my opinion the Acura line are the best and most stylish vehicles on the road. Thanks Again Stuart More

I dropped in at 2pm on a Friday and they were busy but took me anyway. They acted happy to see me yet I bet they wanted to be done to start their weekend so I think that was very professional of them. C took me anyway. They acted happy to see me yet I bet they wanted to be done to start their weekend so I think that was very professional of them. Carol More

I lost track of my inspection due date and contacted Lee on Thursday June27th. I explained to him my situation as we were going out of town next week for the holiday. He scheduled a time for Friday morning on Thursday June27th. I explained to him my situation as we were going out of town next week for the holiday. He scheduled a time for Friday morning which worked out perfectly. My wife and I truely appreciate the accomodations that Lee was able to make for us......Thank you again! More

Always a good experience with the Service team @ Piazza Acura Lee Meng is fantastic throughout the entire process Elaine is also friendly and helpful at checkout Acura Lee Meng is fantastic throughout the entire process Elaine is also friendly and helpful at checkout More

Love the Express Saturday service - no appointment needed. My A1 service was completed in less than an hour while I waited. Staff could have not been more respectful, accommodating, & friendly. specia needed. My A1 service was completed in less than an hour while I waited. Staff could have not been more respectful, accommodating, & friendly. special attention paid to my battery concern as included in the written multi-point inspection which was reviewed in detail prior to departure. Consistently good service here which is why I return More

Timely, efficient service - a loaner car is available. Phone updates on the service are always provided. I feel confident my car is repaired competently and I am safe on the road. Phone updates on the service are always provided. I feel confident my car is repaired competently and I am safe on the road. More

We have purchased 4 cars in the previous 18 years from this dealership. I love the brand and these people make it feel like family. this dealership. I love the brand and these people make it feel like family. More

Lee was very helpful and made sure that everything was done that needed to be done. My 2007 MDX runs and rides as good as it did when we bought it. Thanks done that needed to be done. My 2007 MDX runs and rides as good as it did when we bought it. Thanks More