Piazza Acura of West Chester

I had my 2004 MDX in for 105,000 mile service. The service staff processed my loaner car efficiently and called me later in the day to report to recommend the replacement of a failed engine mount that service staff processed my loaner car efficiently and called me later in the day to report to recommend the replacement of a failed engine mount that should be done in conjunction with service to save me labor costs down the road.(I was fully aware of this failed engine mount from another independent mechanic's report.)All of my paperwork at pick-up was as quoted earlier in the day. Overall a very good service experience! More

The work was completed in less than the promised time; staff is very friendly and easy to talk with; There was immediate atention when I pulled into the service bay. I liked the idea of a car wash coupon staff is very friendly and easy to talk with; There was immediate atention when I pulled into the service bay. I liked the idea of a car wash coupon since the weather was so bad a complimentary car wash would have been a waste. More

The only thing I find wrong with this dealership are the uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! More

Excellent service. Friendly people. Would not consider going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. More

Piazza was able to accommodate me on short notice and were very professional and friendly in addressing the car needs, while caring for my budget. were very professional and friendly in addressing the car needs, while caring for my budget. More

I bought my TSX from them 6 years ago, and have been going back for service since then. The service is great, they are always very helpful and do a great job. There Saturday hours are great, and they going back for service since then. The service is great, they are always very helpful and do a great job. There Saturday hours are great, and they are very flexible, I only recall a few times where I had to go in for service during the week. There is always coffee and cold drinks in the fridge and free internet in the waiting room. They offer service specials via email and are always helpful when you are using them to insure you get the best deal. I really appreciate a dealer that treats me fairly and I can trust. I am not sure if I want to get another Acura as my next car, but knowing that I will have to leave the superior service experience is definitely a factor. More

Greeted at the door by several employees. It was a recall appointment but was also advised of other work to consider at our next oil change which was helpful. appointment but was also advised of other work to consider at our next oil change which was helpful. More

I feel Piazza Acuras service department is wonderful. The employees go above and beyond to make your visit pleasant and the result of your visit to your liking. I bought my RL at Piazza due to my experience employees go above and beyond to make your visit pleasant and the result of your visit to your liking. I bought my RL at Piazza due to my experience with the service department with my son's TL. They treated my seventeen year old son with respect and kindness as they have always treated me. Great place. More

Great service and as friendly as always. I feel confident when I have service done at this dealership. The waiting room is comfortable while you wait. when I have service done at this dealership. The waiting room is comfortable while you wait. More

I made an appointment to implement a recall that potentially could lead to stalling. When my car actually started stalling before the appointment, they gladly rescheduled the appointment after hour potentially could lead to stalling. When my car actually started stalling before the appointment, they gladly rescheduled the appointment after hours to accomodate my needs. Everything was handled in a very efficient and friendly manner. I would definitely go here again! More