Piazza Acura of West Chester

Own 2008 RDX purchased a year ago. Last week vehicle would not start due to the battery. Called service asking a question regarding the navigation code and the friendly women guided me and advised that would not start due to the battery. Called service asking a question regarding the navigation code and the friendly women guided me and advised that the battery was covered under warrenty! Awesome! Thank you for excellent customer service. Highly recommend Piazza of West Chester! More

I am very frustrated and disappointed. My TL has now been returned three times for the same issue and it remains unresolved. I believe the issue, noise in the passenger door, to have been created while been returned three times for the same issue and it remains unresolved. I believe the issue, noise in the passenger door, to have been created while performing a warranty repair of the left hand mirror actuator and should never have been let alone remain an issue. Each of these return trips requires a drive of 100 miles and 2 hours which greatly increases my frustration level. More

I got into the dealership at 8:30 AM. There was a line that went very quickly. I had called ahead so all the paperwork to be signed was there. They had told me it would be agout 2 hrs and I opted to wait that went very quickly. I had called ahead so all the paperwork to be signed was there. They had told me it would be agout 2 hrs and I opted to wait in their very comfortable waiting room. An hour and 15 minutes later they were done and I was on my way. Very professional, very courteous and best of all very prompt. More

The service is always excellent at West Chester Acura; if one service rep is busy, the others are willing to step right up to assist. The price was right around the number that I expected. I refused the en one service rep is busy, the others are willing to step right up to assist. The price was right around the number that I expected. I refused the engine cleaning offer of $99 however, this seems high to clean the engine block. I would like this service offered as my free gift for completing the survey. Thanks, Jeffery Putz More

In addition to everything listed above, I love that they provide free wifi! When I need to wait for my car, I can get my work done at the same time! provide free wifi! When I need to wait for my car, I can get my work done at the same time! More

A number of coupons are available on their website. I forgot to check them before taking my car in for service. Instead of coupons, perhaps they should consider giving all customers the discount. Maybe t forgot to check them before taking my car in for service. Instead of coupons, perhaps they should consider giving all customers the discount. Maybe they gave me the discounted price; if so they should play it up and I would have ranked price higher. The staff across the board could not have been any more friendly!!!! More

Took my RDX in for its 1st oil change and to repair a broken tailgate handle. Everything went smoothly and I am very satisfied. Thanks! broken tailgate handle. Everything went smoothly and I am very satisfied. Thanks! More

Purchased vehicle on 12/31 when dealership was closing early. Vehicle cleanliness was less than expected upon delivery and needed to return for fluid checks as part of a dealer transfer. Vehical also had early. Vehicle cleanliness was less than expected upon delivery and needed to return for fluid checks as part of a dealer transfer. Vehical also had a 9/12 inspection/emissions stickers, which I am inquiring into currently. Service call was very professional w/ friendly staff. Hope to contine to use Piazza for service in teh future. More

I have been to this dealership several times for a oil change and various maintenance for my Acura TL. I have always had a great experience with each visit. The staff is knowledgeable, friendly and are in change and various maintenance for my Acura TL. I have always had a great experience with each visit. The staff is knowledgeable, friendly and are in always out for my best interest. This last time I needed a new air filter that was 70 bucks! I declined and got the same filter at a parts store for more than half the price. Other than that I give this dealership two thumbs up! More

This is my 4th Acura and I wouldn't drive anything else. One of the main reason I am 100% please is the service departmant at West Chester Acura. Daren Griffin is the most wonderful , accommodating employee One of the main reason I am 100% please is the service departmant at West Chester Acura. Daren Griffin is the most wonderful , accommodating employee Acrea could ever hope to have. More