Piazza Acura of West Chester

Everyone encountered at Piazza West Chester was great and friendly- from the second I pulled into the service garage. I was shown to the waiting room and really appreciated the respect I was given by the st friendly- from the second I pulled into the service garage. I was shown to the waiting room and really appreciated the respect I was given by the staff especially since I am young professional new to the Acura brand- this was my 1st time at the dealership after my initial purchase. I will definitely return for my future service and inspections More

I find the service at Piazza Acura of West Chester to be exceptional. As a consumer in the "senior" category, I have had experience with many different dealers over the years from Audi to Cadillac to Linco exceptional. As a consumer in the "senior" category, I have had experience with many different dealers over the years from Audi to Cadillac to Lincoln, etc. Every person with whom I have communicated at Piazza Acura has been courteous and attentive. I have found their work to be top quality. My husband has been a car enthusiast for over 50 years and has restored collectible cars both mechanically and cosmetically. He is also very impressed by the service at Piazza Acura, and believe me, that is no small feat! We would most certainly recommend this dealership to all. In an era of cutting corners and impersonal contact, we find the traditional courtesy and pride in work embraced by Piazza to be a breath of fresh air. Kudos to them! More

This my 3rd Acura that I have purchased and had serviced at Piazza. Although the Acura is a great car, I continue to go back to Piazza based on the excellent service and the way they treat customers. at Piazza. Although the Acura is a great car, I continue to go back to Piazza based on the excellent service and the way they treat customers. More

Love their express service! I can drive in on my own schedule, no hassle. They have free wi-fi so I can even work while I am waiting. Service is always fast and I value their input on maintenance. schedule, no hassle. They have free wi-fi so I can even work while I am waiting. Service is always fast and I value their input on maintenance. More

The dealership is alway willing to try and meet your expectations whether it is in service or the actual buying experance. I have know had 3 service appointments with this dealership and everytime I ha expectations whether it is in service or the actual buying experance. I have know had 3 service appointments with this dealership and everytime I have left there with a good experance. More

I came in for a warranty service and everyone was very helpful. The loaner car made my day run smoothly as well since I didn't have to make other arrangements to get my errands completed. helpful. The loaner car made my day run smoothly as well since I didn't have to make other arrangements to get my errands completed. More

I have purchased many vehicles from this dealership (Piazza Acura of West Chester) for over 20 years. Sales and Service Departments are excellent. People are responsive and the business deals are very (Piazza Acura of West Chester) for over 20 years. Sales and Service Departments are excellent. People are responsive and the business deals are very fair. In other words, a win -win relationship is established. This is a business that clearly prides itself on customer service and efficiences. A well run organization that makes it comfortable to do business. High level of integrity. If you like the product then what more could you ask? Sincerely, Ted Wolkomir More

Fast, friendly, professional and efficient. Love the "pull-in & drop off" system. I had a great buying experience with Mark, and now have had a great service expereicne with your Service team. Thank yo "pull-in & drop off" system. I had a great buying experience with Mark, and now have had a great service expereicne with your Service team. Thank you! More

Handled an issue timely and professionally. I needed new brakes on a Saturday afternoon and they were able to schedule my appointment that day and take care of the problem. brakes on a Saturday afternoon and they were able to schedule my appointment that day and take care of the problem. More

This dealership has served our family for over 10 years. The employees in the service department are courteous - in fact they go out of the way to satisfy the customer. Prices are a bit steep, but most dea The employees in the service department are courteous - in fact they go out of the way to satisfy the customer. Prices are a bit steep, but most dealerships cost more than a local mechanic. Nevertheless, we prefer the dealer since all parts are available and the work done has always been good. The seating area is comfortable, they offer wireless internet, and a few plugs are available for computer battery adapters. Fresh coffee and cool drinks are always available. If for some reason you need a "lender" car, they accommodate nicely. Overall, a great place. More