Piazza Acura of West Chester - Service Center

I bought my TL from Piazza in 2009 and have used them exclusively for all my service needs - state inspections and oil changes. A few months after I purchased my car, I hit a deer and had Piazza fix the exclusively for all my service needs - state inspections and oil changes. A few months after I purchased my car, I hit a deer and had Piazza fix the body damage. I can't say enough about the quality of their service, repairs and employees. I usually wait for my oil changes and the waiting area is clean and comfortable. The option to schedule your service appointments online is so convenient. You get a confirmation email for your service appointment and a reminder email a few days before. More

We have been using their service for more than two years now. It's been a great experience for us. People there are very courtesy and professional. This, in particular, refers to their service dept. That's now. It's been a great experience for us. People there are very courtesy and professional. This, in particular, refers to their service dept. That's we deal most, from making appointment to turning over car and picking up car, all went smooth. More

The work was done quickly and thoroughly. I used Express The work was done quickly and thoroughly. I used Express service on a Friday afternoon for new wiper blade inserts, and they did it very efficient The work was done quickly and thoroughly. I used Express service on a Friday afternoon for new wiper blade inserts, and they did it very efficiently. They treated me as well as if I were having hundreds of dollars of work done. More

I brought my Acura TL to Piazza for the first time, to have the remote key slot repaired. This was accomplished in a timley manner at reasonable cost. I found Stuart and other members of the service team have the remote key slot repaired. This was accomplished in a timley manner at reasonable cost. I found Stuart and other members of the service team that I did speak with to be very friendly and helpful.I most likely will continue to bring my car to Piazza expecting they will continue to provide excellent service. More

Always very friendly & courteous. Work always completed on time and done professionally. Pricing a little on the high side for special services but as they say "you get what you pay for". completed on time and done professionally. Pricing a little on the high side for special services but as they say "you get what you pay for". More

I liked that my car was dropped off inside and returned to me inside the service area. My car was hand washed inside and out. I feel the dealership respected me and my car! to me inside the service area. My car was hand washed inside and out. I feel the dealership respected me and my car! More

The staf at this dealership is very helpful and Friendly. Both the sales experience and the subsequent service visits have been handled professionally and to my satisfaction. Both the sales experience and the subsequent service visits have been handled professionally and to my satisfaction. More

I am very happy with the service at Piazza. I drive at least 40-45minutes to have my care serviced at Piazza because I appreciate the helpful and friendly atmosphere. They make me feel welcomed. I have go least 40-45minutes to have my care serviced at Piazza because I appreciate the helpful and friendly atmosphere. They make me feel welcomed. I have gone to other Acura dealers and have not liked my experince and was not treated that way Piazza treats their customers. When I look for another car new or used I will purchase my car from Piazza for these reasons. More

The dealership promptly and efficiently serviced my car. They are always friendly and have me out of their quickly when I bring my car in and wait for it. They are always friendly and have me out of their quickly when I bring my car in and wait for it. More

When I walked in, service department was very busy, did not have any loaner cars but said they would try to get me one, even though I did not pre-reserve one. Chairs were full in the waiting room, but some not have any loaner cars but said they would try to get me one, even though I did not pre-reserve one. Chairs were full in the waiting room, but someone quickly brought in more chairs. Despite being very bust, staff were friendly and helpful. More