Piazza Acura of West Chester - Service Center

Service needed for my RDX was done in a very timely manner. I was also impressed how quickly I/car was checked in/out and provided a loaner car. Very efficient process and friendly, thorough staff. manner. I was also impressed how quickly I/car was checked in/out and provided a loaner car. Very efficient process and friendly, thorough staff. More

Timely well done work Stuart and staff were great. Well explained and very professional will continue to use for my Acura service needs in the future explained and very professional will continue to use for my Acura service needs in the future More

Excellent service. Robert Jones explained what would be involved in servicing two tires. He told me the cost and also what the additional cost would be if something punctured. All went well with the origin involved in servicing two tires. He told me the cost and also what the additional cost would be if something punctured. All went well with the original quote. Robert went over the Acura Multi-Point Vehicle Inspection Check-list. Very pleased with the service, wait time, courtesy and comfort of the waiting area. Thank you. More

Very thorough and convenient. My appointment was scheduled timely. The staff was ready when I arrived. Megan was very helpful in clarifying the services to be done and any other service needs. scheduled timely. The staff was ready when I arrived. Megan was very helpful in clarifying the services to be done and any other service needs. More

Excellent service and the people was extremely nice and helpful. I will definitely be bringing my car back there for service. They treated us like family! helpful. I will definitely be bringing my car back there for service. They treated us like family! More

Megan in Service is the sole reason I take my car to this Acura location. She is personable, knowledgeable & professional. She addresses questions with informative feedback. She communicates the status of Acura location. She is personable, knowledgeable & professional. She addresses questions with informative feedback. She communicates the status of your service & explains any suggested services. More

Excellent service. Keep you well-informed on issues, when car will be ready, etc. Pleasant waiting area. Friendly employees. Don't know the names of the employees I interacted with. when car will be ready, etc. Pleasant waiting area. Friendly employees. Don't know the names of the employees I interacted with. More

Clean quick and helpful staff was very friendly and accommodating. There for inspection and some routine maintenance. Even found me a coupon ( which they usually do but every little bit helps) accommodating. There for inspection and some routine maintenance. Even found me a coupon ( which they usually do but every little bit helps) More

Everyone I had contact with were very efficient and friendly. They were great at keeping me updated on the progress with my car and gave me a great loaner car to use for the few days it took to finish. friendly. They were great at keeping me updated on the progress with my car and gave me a great loaner car to use for the few days it took to finish. My car came back to me freshly washed and cleaned out. More

I purchased my 2019 RDX from Piazza Acura of West Chester back in 2020 and the experience was very pleasant and smooth. Two years later I am very happy with both the car and the service I have received over back in 2020 and the experience was very pleasant and smooth. Two years later I am very happy with both the car and the service I have received over that time. Dropping off the car for routine service and getting a loaner is a remarkably easy and smooth process. Nice people to deal with. More