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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,139 Reviews

1,139 Reviews of Piazza Acura of West Chester - Service Center

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September 12, 2012

This was our first visit to the service dept.to have the Zurich protection applied to our new car. The contacts were made quickly and efficiently, the valet attendants were polite and helpful, and the serv More

by mariann.mowrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie and Bill
September 10, 2012

Once again, everyone at Piazza Acura in West Chester has been great. Whenever my car needs service, they are prompt, professional, and caring. It is great to know that I am being cared for and they are lo More

by john.gallo.33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 10, 2012

I brought my car in to Piazza Acura of West Chester for scheduled maintenance and for battery repair. The service advisors were great and provided thorough explanation of all services performed. In addit More

by km77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria, Stewart
September 07, 2012

Piazza Acura of West Chester deserves the high rating I indicated. This is my third Acura. This dealership is to be commended for its excellent sales personnel, customer service, and service department. More

by jstefko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
September 06, 2012

I appreciate the friendliness of the service people. The work is done on time. The price of their services is acceptable. I would refer Acura of West Chester to a friend. More

by eberhardf
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Marie
September 06, 2012

Had a great sales experience. Salesman was very attentive to our needs. Sales department/process was so easy. Really make you feel like a valued customer. Would absolutely refer friends/ More

by Laurabry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Goldman-Sales John Davenport-Service
September 05, 2012

I had a good experiences with this dealership. I do not have any complaints. The work was done in a timely manner and providing a loaner car was very helpful. More

by Jon0425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Pasquella and John in service
Sep 05, 2012 -

Piazza Acura of West Chester responded

Thank you so much for this awesome review! We strive to provide all our customers with exemplary customer service and we are so happy to hear that we provided you with just that!

September 04, 2012

Had a quick repair needed on my grill. Ended up dropping off my car a day early because I was in the area and they were able to complete it the same day which was excellent customer service. Staff are alway More

by CRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Various
Sep 05, 2012 -

Piazza Acura of West Chester responded

Thank you so much for your comment. We pride ourselves on our 5-star customer service. We are so glad to hear that our service staff were all so courteous and helpful!

September 04, 2012

I always have a great experience at this dealership. They are attentive, friendly and have gone above and beyond any interaction I've had with other Acura dealerships. I thought all Acura dealerships were th More

by JoanHill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember their name
Sep 05, 2012 -

Piazza Acura of West Chester responded

Joan, Thank you so much for this awesome review! We strive to provide all our customers with exemplary customer service and we are so happy to hear that we provided you with just that!

September 04, 2012

The dealership is very accomodating and works to get you in and back on the road as quickly as possible. They review the work done and also give you an idea of what other service needs might be required in More

by tommerv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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