Leadership at Service Department has no integrity or accountability. The Service Director has created a situation that has cost me thousands of dollars and my vehicle continues with an illuminated "Check Engine Light", loss of power and cannot be driven. I was first told that I needed a new engine and I declined any additional service as a result. When I visited the dealership to pay for the diagnostic evaluation, remove my license plates and prepare the vehicle for donation; the Service Director requested the opportunity for a second diagnostic to be done by his "Master Technician". I was told that the vehicle did not need a new engine and it could be repaired for $2500.00. The Service Director spoke about the wonderful condition of my vehicle and how well it had been maintained. My vehicle only had 150K miles on it and I should be able to sell it for $5K-$6K. Unfortunately, the situation created by the Service Director has only provided me with a head-ache that has cost me over $3000.00 and the Service Director refuses to be accountable for the situation he created. Everyone makes mistakes, but the Service Director has not displayed any level of integrity to be accountable for the mistake made by his "Master Technician". I was patient for over a month to allow the Service Director to correct the situation, but he has failed miserably.