I purchased my lease here and was forced to pay $500 for an inspection. The inspection found a problem with the rear wheel bearings, so I brought in the car (21,000 miles) for repair. The second I drove the car after the warranty repair there were issues with the brakes... What the f did I pay $500 for? They quoted $350+ for new brake pads and rotors if I decide to fix the problem... however, if not it would be another $80 to look at a problem they created... crooks...
Purchasing the lease was scheduled... Finance made me wait over an hour to sign some papers, in which over 50% were on an iPad. The finance manager was a sleaze as he tried asking me about my military service and places I lived only to show me an interest rate above 6% with an 800+ credit score and a low Fed rate. The tactic here was to let the customer wait long enough to not care about the terrible deal you're getting. I even said I had to make a phone call and he asked whom to? TERRIBLE RED FLAG!
Out of all of this, all I received was a free car wash good for a week from when my warranty was fulfilled. No fighting for the customer. Most likely because they know they will just screw over another old person I like the one I witnessed getting the run-around.