Piazza Honda of Pottstown
Limerick, PA
Filter Reviews by Keyword
By Type
Showing 231 reviews
We had a fantastic experience at Piazza. We don't usually have a trade-in but the price they offered for our vehicle was very reasonable. As far as the new car, I don't mind negotiating and I don't believe a have a trade-in but the price they offered for our vehicle was very reasonable. As far as the new car, I don't mind negotiating and I don't believe any was actually involved. Piazza offered a price that was right at my target. Just to perform our due diligence, we went to another "mega" dealership. After hearing their best offer for the trade-in and new car, it was clear that Piazza simply was the clear winner. The "mega" dealer used many of the tactics we abhor: low-ball trade-in, stalling/delaying, multiple fake appraisals, holding our keys so we couldn't leave, excessive trips the manager, playing "the other dealer doesn't have the color you want" game. The "mega" dealer paid Piazza a great compliment by inferring that other dealerships have deceitful practices and we shouldn't believe the numbers quoted by them. This spoke volumes more about the "mega" dealer than Piazza. Within 30 minutes of leaving the "mega" dealer, we did our trade-in and purchased the new car at Piazza. There was no question, no hassle, not one single increase in price, no attempt to "upcharge" or add anything to the deal - they were simply friendly and straightforward. Everyone has to check around with large purchases but in the future, Piazza will be the benchmark for me when it comes to purchasing cars. More
I had a wonderful experience at Piazza Honda of Pottstown. The staff was very courteous and helpful getting me into my Honda Accord. I will be taking my mom there for her next new car purchase in t Pottstown. The staff was very courteous and helpful getting me into my Honda Accord. I will be taking my mom there for her next new car purchase in the very near future. More
This was such a fantastic experience because they made it pleasant and painless. NO hassles at all. They gave the bottom line sales price over the internet and it compared favorably to the quoted prices by pleasant and painless. NO hassles at all. They gave the bottom line sales price over the internet and it compared favorably to the quoted prices by AAA Buying Program and AOLAuto.com and my other sources. On an email I gave them the exact car and accessories I wanted; Steve Minton answered with a quote on exactly that; no talk at all about upgrading;no extras, hidden fees, NO HAGGLING, NO SEEING THE MANAGER, etc. Two emails, 1 test drive, and 1 phone call to say get it ready for me. We walked in and 1 hour later I drove out in my new 2012 Honda Accord. All of this in less than 24 hours. We went to other dealers, competitors, but none compared. The others either did not answer as fast nor did they give a quote over the internet. They were "salesmen" - many emails later they got you into the dealership, tried talking you into upgrades, did fancy footwork about the price, and did not come anywhere near the previously shopped price. The finance man Brent Foltz did the financing and paperwork just as effortlessly. i would send my friends and relatives to them and you can bet we will be back there for our next car. More
I have purchased an excellent car from this dealership and I would definitely go back. What is truly exceptional is that even after the sale is over, the staff is very helpful. They offered advice on how and I would definitely go back. What is truly exceptional is that even after the sale is over, the staff is very helpful. They offered advice on how to best maintain my car's appearance and answered any other questions I had. Definitely going back if I want to purchase another car. More
I've always been a fan of Honda and Toyota due to their reliability so the decision to make Piazza Honda one of my stops was a no brainer. The first time I walked through the door I was met by Jose Figuero reliability so the decision to make Piazza Honda one of my stops was a no brainer. The first time I walked through the door I was met by Jose Figueroa who was welcoming and friendly. I told him what I was looking for and my budget. Jose took the time to show me some of my options and I felt no pressure. It was a very comfortable experience. I spent the next few days narrowing down my choices. Needless to say I chose the Honda CR-V for several reasons. Jose and the staff gave me a reasonable offer for my trade, got the monthly payments BELOW my budget and my wife like the CR-V over the Rav-4. This last reason may have been the most important because as we all know, a happy wife makes a happy life! Additionally, having worked in the area of the dealership for over 11 years, I've seen it grow in size. Common sense would dictate that the dealership as a whole was doing something right! After the "deal was done" so to speak, Jose spent a great deal of time talking with me, making sure I felt comfortable with the vehicle and assuring me that should I ever have questions or concerns, he and the entire staff at Piazza Honda of Pottstown would always be available to assist me. There is no doubt in my mind that when it comes time to shop for another vehicle, Piazza Honda will be first on my list! More
It has been many years since we purchased a new car and this process went smoother than we anticipated, thanks to Jose and all the friendly helpful staff at Piazza of Pottstown. We are thrilled with our ne this process went smoother than we anticipated, thanks to Jose and all the friendly helpful staff at Piazza of Pottstown. We are thrilled with our new Odyssey and will plan to work with them again in the future when needed. More
I have purchased 3 Honda Accords from Karen Reed. She is easy to work with and makes the buying experience pleasurable. I always recommend Karen to my friends and business contacts. You will not find a easy to work with and makes the buying experience pleasurable. I always recommend Karen to my friends and business contacts. You will not find a more caring and knowledgeable sales person to buy from. I can also recommend the Service Department at Pottstown Honda. I have personally known one of the Service Managers, Larry Lilly for over 20 yrs. I trust him and the work performed on my Honda. More
On November 16th 2011, I sent my car to Piazza Honda of Pottstown for service. As always, the Service Department is outstanding,outstanding and outstanding!!! For all the years I have lived in PA, I solely Pottstown for service. As always, the Service Department is outstanding,outstanding and outstanding!!! For all the years I have lived in PA, I solely used Piazza Honda of Pottstown for my Honda SERVICE and PURCHASES. BECAUSE OF THE OUTSTANDING SERVICE DEPARTMENT, WHEN I DECIDED TO BUY NEW CARS ON TWO PREVIOUS OCCASIONS, I BOUGHT DIRECTLY FROM THE POTTSTOWN SALES DEPARTMENT !!! THAT IS A TESTAMENT TO AN OUTSTANDING SERVICE DEPARTMENT !!! After you buy a new car, you are going directly to the service department for the next several years for regularly scheduled maintenance !! It's only logical that you want excellent service after purchasing a new car. The main word I use to describe the personnel in the service department is PROFESSIONAL. Based on many years of my own experience, they have consistently been PROFESSIONAL when taking care of their customers. While waiting in the customer seating area, I've spoken to many customers over those years who feel the same as I do about the excellent service there. I HAVE RECOMMENDED PIAZZA HONDA OF POTTSTOWN MANY TIMES FOR MANY YEARS. On a very important note, I absolutely TRUST the people in the service department. I feel confident that they take care of my car in the most honest, reliable and safe manner. The people that I named above--LARRY, JON, DONNA, SCOTT, SYLVIA, ANNE, JOE, DAN AND OTHERS WHOSE NAMES I CAN'T RECALL, ARE ABSOLUTELY THE BEST !!! In addition to what I have said about them above, they have always been friendly, courteous, helpful and most pleasant to be around. I look forward to seeing them whenever I visit the dealership. THANK YOU FOR TAKING CARE OF ME FOR MANY YEARS !!!!! BOB N. More
I went to Piazza Honda to find a used car to replace my older vehicle. The whole experience couldn't have been smoother. I was given a great value for my trade in vehicle. My sales rep, Brent Foltz was ext older vehicle. The whole experience couldn't have been smoother. I was given a great value for my trade in vehicle. My sales rep, Brent Foltz was extremely helpful and informative throughout the process, and gave me an unbeatable price on a great car! Everything from trading in my old car to getting approved for a loan, was completely hassle-free. I walked into the dealership not knowing if it would be possible to get a new car, but Piazza Honda helped me pull off the lot with a great new vehicle! More
This is our 3rd Odyssey from these guys. Always a hassle free experience and they are very sensitive to our time. Having three children we don't have the luxury of getting out very often so when we get a ba free experience and they are very sensitive to our time. Having three children we don't have the luxury of getting out very often so when we get a baby sitter the last thing we want to do is waste it on an all day purchase experience. Thank you and keep up the good work. More