Piazza Honda of Reading

Always great customer service and getting the job done within a reasonable time frame. They adjust to my personal situation and specific needs. within a reasonable time frame. They adjust to my personal situation and specific needs. More

Best advisor I have ever had the pleasure of working with!! Handsome honest and hard working with!! Handsome honest and hard working More

The service advisor was friendly and kept me notified of the time my vehicle recall be completed at. the time my vehicle recall be completed at. More

Very knowledgeable and helpful throughout the process. Purchased previous Honda at this dealership and very happy with the service. Purchased previous Honda at this dealership and very happy with the service. More

Great customer service. I have been buying cars there for many years, always happy with what I got. I have been buying cars there for many years, always happy with what I got. More

Excelente servicio me gusta mucho y sobre todo el trato hacia uno como cliente, por eso llevo siempre mi camioneta ahí esta en buenas manos hacia uno como cliente, por eso llevo siempre mi camioneta ahí esta en buenas manos More

Outstanding. Arrived early for my 7:00 am. appointment. Was greeted on parking lot and given instructions and assistance form an employee just arriving. Receive Arrived early for my 7:00 am. appointment. Was greeted on parking lot and given instructions and assistance form an employee just arriving. Received thorough explanations as what and how things will happen. The technician and service manager checked in with me several times while I waited. Friendly and supportive. More

The service Rep. Alex is an excellent representative. However, these dealer mechanic technicians are not good representation of the dealer. I recently bought 2017 Ho Alex is an excellent representative. However, these dealer mechanic technicians are not good representation of the dealer. I recently bought 2017 Honda Pilot end of April with a different dealer and a week of having the car the emission light can on. I took my car to this Honda dealer, so the issue can be find and fixed and it fund the issue had to do with a common issue with the 2017 Honda Pilot. This was covered under the warranty and apparently it was fixed since the first visit. It has been a total of five visits from May until August, where the lights come on and off. All the time that car has been drop off for two day or three they will say it is fixed. Now at the five visit is where they found the true issue. Now I end up paying outpocket $2100 because the warranty does cover it and can’t go back to the dealer that I bought because this Dealer took 4 months to find true issues. Now I’m outside of dealer warranty since I bought my car. This was a horrible experience, I trusted this honda dealer to find the issue and fixed it. Even if this is the cost that need to take place for this first time the dealer from I bought will have covered. Not happy at all with the mechanics technicians, you guys the professional “the house of the Honda”. Yes this bother all the time wasted and top paying out pocket. Hope your technician they do a better job because their making your customer service team look bad and the dealer as whole. I will still bring my car back to use guys, but I hope this survey changes something in the mechanics technician department. Thank you Alex for your excellent customer service. More

Piazza Honda of Reading was professional, welcoming, and efficient. The staff made the process smooth and stress-free. efficient. The staff made the process smooth and stress-free. More

Awesome and very professional and fast service and clean place customer service was great and attentive place customer service was great and attentive More