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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,793 Reviews

1,793 Reviews of Piazza Honda of Reading - Service Center

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September 02, 2025

Piazza Honda of Reading has the best service advisors in Amelia Kachel and Alex Moranes! They take the time to explain service recommendations for my car very thoroughly and don't pressure me to get them do More

by GROUNDYGROUNDHOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amelia Kachel
Sep 02, 2025 -

Piazza Honda of Reading responded

We’re proud to have Amelia and Alex on our team! Thank you for choosing Piazza Honda of Reading and sharing your experience. Drive safely!

September 01, 2025

I am a new customer to Piazza Honda with an old but wonderful 2006 Honda Accord. Nearing 200,000 miles I knew the car was needing a maintenance checkup. Jon Barth greeted me the first day walking into More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

My appointment was lost. Another garage said everything was good but you still tried finding things to charge me more for. It took quite a while probably due to point number More

by D915S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beats me who it was
Sep 01, 2025 -

Piazza Honda of Reading responded

Good morning, We take your concerns seriously, but I want to be clear that we do not engage in deceitful practices. Transparency and fairness are at the core of how we operate, and it’s important to us that our customers feel confident in choosing to work with us. We’ve built our reputation on having factory trained technicians and equipment manufactured specifically to fit your vehicle. Our shop and our standards may seem higher than other smaller shops, but that is because of the higher level of training the technicians receive as well as safety being of upmost importance, not money. We have the expectation of making vehicles safe, not making money dishonestly. We would not be in business for 20+ years with that business model. The last thing I want any of our clients to feel is mislead and left with distrust, that is not our goal. I will use this as an example to perform continuous training of our staff as to why explanation of what is needed is so important. I appreciate the feedback as it does help me steer the department in the correct direction. Sincerely, Beka M Service Manager 610 777 5618

August 31, 2025

We purchased our Honda from Piazza and we will buy from them again, the customer service is excellent in the maintenance department, it’s always efficient. More

by MAMAMOATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Piazza Honda of Reading responded

Thank you for placing your trust in our team and for sharing your positive feedback! We look forward to serving you again at Piazza Honda of Reading. Safe travels!

August 30, 2025

Always great customer service and getting the job done within a reasonable time frame. They adjust to my personal situation and specific needs. More

by MARIANELADECKMAN
Recommend Dealer
Yes
Sep 02, 2025 -

Piazza Honda of Reading responded

Thank you for your feedback, Marianela! We're pleased that our service team made you feel at ease. We appreciate you choosing Piazza Honda of Reading!

August 30, 2025

Best advisor I have ever had the pleasure of working with!! Handsome honest and hard working More

by SPENGLER.ANDY172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Spengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Piazza Honda of Reading responded

Amdy, So happy to hear that! Thanks for the amazing review! – Piazza Honda of Reading

August 30, 2025

The service advisor was friendly and kept me notified of the time my vehicle recall be completed at. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Piazza Honda of Reading responded

Hi Jordan, we’re glad our service advisor kept you informed and provided friendly service at Piazza Honda of Reading! Safe travels!

August 30, 2025

I came intending to just drop my car and have to come back, but the service department graciously completed the work for me while I waited. They said it’d be about 2 hrs. and it was almost on the nose! More

by ROADCAT97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback and support! It's great to know you're satisfied with our service. We hope to welcome you back to Piazza Honda of Reading in the future. Safe travels!

August 29, 2025

Excelente servicio me gusta mucho y sobre todo el trato hacia uno como cliente, por eso llevo siempre mi camioneta ahí esta en buenas manos More

by SAORIFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Piazza Honda of Reading responded

Gracias por sus amables palabras y por confiar en nosotros con su camioneta. Le esperamos en su próxima visita! - Piazza Honda of Reading

August 29, 2025

Outstanding. Arrived early for my 7:00 am. appointment. Was greeted on parking lot and given instructions and assistance form an employee just arriving. Receive More

by BRUCESENSENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hatt- Mechanic- outstanding . Steve is the reason I come for service, even is just an oil change.
Sep 02, 2025 -

Piazza Honda of Reading responded

Bruce, we're happy to hear our team took such great care of you and made your experience seamless. Thank you for choosing Piazza Honda of Reading and for sharing your feedback! Safe travels!

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