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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,528 Reviews
Call Service Center (610) 777-7601

1,528 Reviews of Piazza Honda of Reading - Service Center

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June 11, 2025

Very customer-focused. Kept me informed of progress. Pictures of part conditions helped me decide on repairs. More

by KTKJRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2025

The service Advisor kept me informed about my vehicle status..I would definitely take my car back for service More

by Digenius21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2025

Simple and helpful My experience at the dealership was simple and helpful. Theresa explained what I needed and the job got done within an hour More

by DARYDELORBE
Recommend Dealer
Yes
Employees Worked With
Theresa
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Jun 09, 2025 -

Piazza Honda of Reading responded

Hi Darydelorbe, we're delighted to hear that Theresa made your visit to Piazza Honda of Reading smooth and efficient. Thanks for sharing your experience with us!

June 09, 2025

Everyone is so nice and welcoming, and the service was done in a timely manner. More

by Cmissimer16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Piazza Honda of Reading responded

We're so glad to hear it! We look forward to providing the same level of five-star service next time! Thank you! - Piazza Honda of Reading

June 08, 2025

Prompt service, no issues Staff was professional and courteous. Scheduling was easy to arrange online More

by Jefbup
Recommend Dealer
Yes
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Jun 09, 2025 -

Piazza Honda of Reading responded

Jefbup, we're delighted to hear that our team at Piazza Honda of Reading provided you with prompt and professional service. Thanks for the feedback!

June 08, 2025

The customer service staff was communicative, helpful and friendly. I was updated with work that needed to be done and when the car was ready for pickup! More

by IJP1756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our customer service team at Piazza Honda of Reading kept you informed and provided a friendly experience. Thank you for sharing your positive feedback!

June 07, 2025

Well, I to am a little disappointed being charged $1:00 because the receptionist failed to ask me what county I was from he assumed it was Berks, when I told him no it's Schuylkill County. Then he had to d More

by armarasco
Recommend Dealer
Yes
Employees Worked With
William Joseph Walk
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Jun 09, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're sorry to hear about the inconvenience regarding the charge at Piazza Honda of Reading, and we appreciate you bringing it to our attention. Please feel free to reach out if there's anything else we can do for you.

June 07, 2025

Piazza Honda of Reading is my go to place to keep my 2019 CRV running smoothly. The best service around. Thanks! More

by JOYNDGARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Piazza Honda of Reading responded

Hi Joy! We're delighted to be your go-to spot for keeping your 2019 Honda CR-V in top shape here at Piazza Honda of Reading! Thank you for the kind words and for trusting our service.

June 06, 2025

First time having service there. They were very helpful and efficient and quick. Everyone one said hello and asked if I need help as I walked to waiting room. More

by none24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that your first service experience at Piazza Honda of Reading was efficient and welcoming! Our team is always here to assist, and we appreciate you taking the time to share this feedback.

June 06, 2025

One week, $1700+ and I get in my car to leave and there’s an emissions problem warning. They did give me a nice loner and sent me home. Still waiting for an update. Oh yes and they claimed that my check coul More

by SEATUCKINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Milanes
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Piazza Honda of Reading responded

good afternoon! i have called and left a message regarding this matter with your vehicle. Please return my call at 610-777-5618 whenever you have time. Thank you! -Service manager

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