Piazza Honda of Reading - Service Center
Reading, PA
1,793 Reviews of Piazza Honda of Reading - Service Center
Piazza Honda of Reading has the best service advisors in Amelia Kachel and Alex Moranes! They take the time to explain service recommendations for my car very thoroughly and don't pressure me to get them do Amelia Kachel and Alex Moranes! They take the time to explain service recommendations for my car very thoroughly and don't pressure me to get them done "right away" since they understand that I'm a senior citizen and have to work within a budget. I'm so glad I take my Honda to Piazza of Reading and I wouldn't go anywhere else!! Thank you Piazza! More
I am a new customer to Piazza Honda with an old but wonderful 2006 Honda Accord. Nearing 200,000 miles I knew the car was needing a maintenance checkup. Jon Barth greeted me the first day walking into wonderful 2006 Honda Accord. Nearing 200,000 miles I knew the car was needing a maintenance checkup. Jon Barth greeted me the first day walking into the Service Department. I shared my concerns and Jon explained some services my car could need. A service appointment and $1,780 later there remains some needs. Repairs are always more expensive than what you are prepared for! I’m at a place in my late life that my car has to remain dependable. I have to pay this repair bill before I can do anything more. What I found most irritating was the 3% surcharge because I had to use a credit card on top of the $1,736.57!! I gave you my business…$1,736.57 and you charge me an additional $52.10!! A large dealership that employs a large number of people…not a positive way to treat your customers!! Makes one very disappointed with Piazza Honda’s business ethic! More
My appointment was lost. Another garage said everything was good but you still tried finding things to charge me more for. It took quite a while probably due to point number Another garage said everything was good but you still tried finding things to charge me more for. It took quite a while probably due to point number 1. All in all I don’t fully trust you and am debating whether to use you in the future for yearly inspections even with the free safety inspection. You emissions seems priced high and it just feels like a part of your business that focuses on making more money than meeting clients needs. Oh but you take your time asking for a high rating at the end. More
We purchased our Honda from Piazza and we will buy from them again, the customer service is excellent in the maintenance department, it’s always efficient. them again, the customer service is excellent in the maintenance department, it’s always efficient. More
Best advisor I have ever had the pleasure of working with!! Handsome honest and hard working with!! Handsome honest and hard working More
The service advisor was friendly and kept me notified of the time my vehicle recall be completed at. the time my vehicle recall be completed at. More
I came intending to just drop my car and have to come back, but the service department graciously completed the work for me while I waited. They said it’d be about 2 hrs. and it was almost on the nose! back, but the service department graciously completed the work for me while I waited. They said it’d be about 2 hrs. and it was almost on the nose! Very grateful for their effort. Great place, friendly helpful people, and a comfortable waiting area with water and snacks provided. I received a text telling me that additional work was needed and was able to okay that without even getting up out of my chair! Well done, Piazza Honda of Reading! Well done. Sorry I don’t remember names, but everyone I encountered was friendly, professional and kind. So I rated them all excellent!! I’m sure they deserved the stars! More
Excelente servicio me gusta mucho y sobre todo el trato hacia uno como cliente, por eso llevo siempre mi camioneta ahí esta en buenas manos hacia uno como cliente, por eso llevo siempre mi camioneta ahí esta en buenas manos More
Outstanding. Arrived early for my 7:00 am. appointment. Was greeted on parking lot and given instructions and assistance form an employee just arriving. Receive Arrived early for my 7:00 am. appointment. Was greeted on parking lot and given instructions and assistance form an employee just arriving. Received thorough explanations as what and how things will happen. The technician and service manager checked in with me several times while I waited. Friendly and supportive. More