Piazza Honda of Reading - Service Center

When an appointment is scheduled & confirmed, please be sure you have the proper lift available to accommodate the service/vehicle. I waited 3 hours for a tire rotation and an oil change for a Ford F-150. sure you have the proper lift available to accommodate the service/vehicle. I waited 3 hours for a tire rotation and an oil change for a Ford F-150. This vehicle has been in for service on several occasions, and we never had this issue. When I initially arrived the service tech advised that the appointment should take an hour to an hour and 15 minutes. After that time had lapsed, she should have advised that the appointment would take much longer and offer accommodation for a ride or a loaner car, etc. but when she kept coming to the waiting room to tend to another waiting customer, she would simply walk by me and say "It should be done in about 15 - 20 minutes" ~ when another 90 minutes went by! Again, the entire appointment took 3 hours!!! More

I was quickly waited on upon arrival. I was given an approximate amount of time that the work would take. Then, the work that was completed was thoroughly described to me. I was given an approximate amount of time that the work would take. Then, the work that was completed was thoroughly described to me. More

I was happy with the quick service but was really disappointed with the cost of a serpentine belt replacement. It shouldn't cost $195. The mechanics are experienced and it shouldn't take them long to disappointed with the cost of a serpentine belt replacement. It shouldn't cost $195. The mechanics are experienced and it shouldn't take them long to put one on. I did one laying on my back and it only took me 20 minutes. More

Everything was fine except don't overbook appointments on the weekend. I was there for 3.5 hours for an inspection and having a tire put on. the weekend. I was there for 3.5 hours for an inspection and having a tire put on. More

The worst place to buy a vehicle. They sold me my damaged car and then they don't want to answer for the damage. They sold me my damaged car and then they don't want to answer for the damage. More

Piazza Honda has the greatest teM of service professionals, all very friendly, remember my name and kept in regular communication with me. professionals, all very friendly, remember my name and kept in regular communication with me. More

I feel that they are honest and trustworthy and take very good care of my vehicle. They provide excellent customer service. good care of my vehicle. They provide excellent customer service. More

Amazing service took care of all my needs. Wes was amazing.!! service was amazing. Made sure I was aware of all the services provided very hands-on. Wes was amazing.!! service was amazing. Made sure I was aware of all the services provided very hands-on. More

Phone communication was frustrating; cost is high, otherwise service good Not much more to add otherwise service good Not much more to add More

The service team at Piazza Honda in Reading is simply the best. I normally work with Amelia, who is always quick to get back to me and simply a pleasure to do business with. But their whole customer facing s best. I normally work with Amelia, who is always quick to get back to me and simply a pleasure to do business with. But their whole customer facing service team is great…friendly, knowledgeable, and honest too. A true rarity in today’s world. They add a value to the whole experience, so much so that I hope I don’t have to go anywhere else. More