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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,735 Reviews

1,735 Reviews of Piazza Honda of Reading - Service Center

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August 10, 2025

Honda is the best brand out there at this time and has been for a while More

by SCGEO95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Piazza Honda of Reading responded

We couldn't agree more! Hope to see you again soon! Thank you! - Piazza Honda of Reading

August 09, 2025

Missing parts again. This is the last time I go to piazza for anything. I don’t trust this place anymore. More

by DAVED2GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Wixon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Honda of Reading responded

Good Morning, I’m sorry to hear you’re having trouble after your recent service. We take this seriously and want to make it right for you as quickly as possible—please share the details so we can look into it right away. Please contact me directly at 610 777 5618 So I can make arrangements to get the Type R I have reached out to you via TEXT due to it being so early I did not want to call you thank you Beka M Service Manager

August 09, 2025

Wesley was great got me in right away reminded me of follow up work absolutely pleasant More

by queenofheartz81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Honda of Reading responded

We're glad to hear it! Thank you for choosing Piazza Honda of Reading!

August 09, 2025

A simple straightforward visit for an oil change. This was much improved from past visits. More

by RAMKATH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Honda of Reading responded

Your feedback made our day! Thanks for the five-star review! - Piazza Honda of Reading

August 09, 2025

Excellent customer service. Answered questions, was transparent about cost and time required for repair. Pleasant and easy to have car needs fixed. More

by ALEXANDRAMASCIOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again in the future at Piazza Honda of Reading. Safe travels!

August 09, 2025

Theresa Darrow provided an excellent first experience at the dealership. She was thorough, pleasant to work with, extremely knowledgeable about her job and patient . More

by NGOUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Theresa made your first experience a great one at Piazza Honda of Reading! We'll be sure to share your kind words with her. Thank you for choosing us!

August 09, 2025

The service team was clear about the service required and communicated every step of the way. I felt every effort was taken to keep the price down while providing excellent service. More

by RUSSELLSARKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Piazza Honda of Reading responded

Russell, we are so pleased to read this review! Thank you for choosing Piazza Honda of Reading and for sharing your support of our service team.

August 08, 2025

They never fixed my air conditioning problem, the valve. I paid $1,800 or more. They're just scamming me More

by LUISFRANKRODRIGUEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Milanes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the employees in charge of fixing the vehicles
Aug 11, 2025 -

Piazza Honda of Reading responded

Good Morning, I understand you’re frustrated, and I want to assure you that I take your concerns seriously. Our goal is always to provide honest work and make sure every issue is resolved. If something on your car wasn’t fixed to your satisfaction, I’d like the opportunity to review the work, identify what went wrong, and make it right. Let’s arrange a time to inspect the vehicle together so we can address this properly. Please contact me directly so I can facilitate getting the issue resolved as fast as possible Beka M. Service Manager 610 777 5618

August 08, 2025

I have dealt with them happily for 20 years and many cars. They are always friendly, helpful, and efficient and I trust them. More

by JMFRABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Honda of Reading responded

Thank you for your kind words and loyalty over the past 20 years! We truly appreciate your trust and support. We look forward to serving you for many more years at Piazza Honda of Reading!

August 08, 2025

I brought my car in to get a piece of molding replaced. The service center saw some maintenance concerns so I had those completed as well. This included replacing the brake fluid. As I was driving home the More

by JANETGRADEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Honda of Reading responded

Janet, thank you for your understanding and patience! We apologize for the inconvenience, but we're glad our team was able to address it promptly and professionally. We truly appreciate your business and look forward to serving you again at Piazza Honda of Reading! Safe travels!