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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,605 Reviews

1,605 Reviews of Piazza Honda of Reading - Service Center

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June 27, 2025

The service team at Piazza Honda in Reading is simply the best. I normally work with Amelia, who is always quick to get back to me and simply a pleasure to do business with. But their whole customer facing s More

by MATTB484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Piazza Honda of Reading responded

Thank you so much for your kind words! We're pleased to hear about your great experience with Amelia and our service team. Your trust means the world to us, and we look forward to continuing to serve you!

June 27, 2025

Very good and friendly service , my service didn’t take the whole hour that they told me More

by MYFLACO128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Piazza Honda of Reading responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Piazza Honda of Reading Team

June 27, 2025

Always helpful, always quick and they’ve been really good at working with us with this persistent problem. More

by BEATON_ALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading has been able to assist you efficiently and effectively. Thank you for your continued trust in us!

June 27, 2025

The staff are incredible! They take care of you with great care and keep you updated at all times! Wes was great!!! More

by MEDINADORYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Piazza Honda of Reading responded

Thank you for the wonderful feedback! We're delighted to hear that Wes and our team at Piazza Honda of Reading provided attentive service. We appreciate your support and look forward to serving you again in the future!

June 26, 2025

This was the worst dealership experience I’ve ever had, and it completely destroyed years of trust I had in this location. I’ve been a loyal customer for over 7 years, brought my parents here for service, More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Milanes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, the advisor. And Rebecca, the service manager
Jun 27, 2025 -

Piazza Honda of Reading responded

Thank you for the review. We strive to provide excellent service, especially for our loyal customers, so it's concerning to hear about this experience. Your feedback is important and will be addressed with the staff members involved. Please reach out to our team directly at 610-777-7601 if you'd like to discuss this further or need assistance moving forward. Thank you.

June 26, 2025

Great service. I am a fan of Honda Piazza. They are the best. . thanks again. More

by K69RANDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Franceschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fontanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Piazza Honda of Reading responded

Thank you for being a Piazza Honda of Reading customer! We're grateful for your support and look forward to seeing you at your next visit!

June 26, 2025

Communication was excellent. Service exceptional. My car was done same day. Perfect experience. Price reasonable. More

by KIMBERLYG66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erich Boldt
Jun 27, 2025 -

Piazza Honda of Reading responded

Kimberly, we're delighted to hear about your experience with Piazza Honda of Reading! It's great that our team provided excellent communication and service. Thank you for sharing this feedback!

June 26, 2025

Fast service, staff was friendly and helpful. Had my car ready when I requested it. More

by MRW0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Piazza Honda of Reading responded

We really appreciate you taking the time to leave Piazza Honda of Reading this awesome review, thank you!

June 26, 2025

We have purchased a number of cars from the Piazza Honda/Acura dealership because the sales staff is courteous and knowledgeable. We appreciate these qualities in the service managers and technicians More

by HEIMIE311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nigra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Piazza Honda of Reading responded

Thank you for your continued trust in Piazza Honda of Reading! We're delighted to hear that our courteous and knowledgeable team has consistently met your expectations. We look forward to serving you again in the future!

June 26, 2025

Kept me informed during the service and, while the news was very disappointing that my warranty did not cover the repair, the repair appears to have corrected the problem. More

by FLIPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Piazza Honda of Reading responded

We're glad to hear that our team at Piazza Honda of Reading kept you informed throughout the service process. While it's unfortunate about the warranty, we're pleased that the repair resolved your issue. Thank you for choosing us!