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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,740 Reviews

1,740 Reviews of Piazza Honda of Reading - Service Center

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August 09, 2025

Theresa Darrow provided an excellent first experience at the dealership. She was thorough, pleasant to work with, extremely knowledgeable about her job and patient . More

by NGOUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Theresa made your first experience a great one at Piazza Honda of Reading! We'll be sure to share your kind words with her. Thank you for choosing us!

August 09, 2025

The service team was clear about the service required and communicated every step of the way. I felt every effort was taken to keep the price down while providing excellent service. More

by RUSSELLSARKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Piazza Honda of Reading responded

Russell, we are so pleased to read this review! Thank you for choosing Piazza Honda of Reading and for sharing your support of our service team.

August 08, 2025

They never fixed my air conditioning problem, the valve. I paid $1,800 or more. They're just scamming me More

by LUISFRANKRODRIGUEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Milanes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the employees in charge of fixing the vehicles
Aug 11, 2025 -

Piazza Honda of Reading responded

Good Morning, I understand you’re frustrated, and I want to assure you that I take your concerns seriously. Our goal is always to provide honest work and make sure every issue is resolved. If something on your car wasn’t fixed to your satisfaction, I’d like the opportunity to review the work, identify what went wrong, and make it right. Let’s arrange a time to inspect the vehicle together so we can address this properly. Please contact me directly so I can facilitate getting the issue resolved as fast as possible Beka M. Service Manager 610 777 5618

August 08, 2025

I have dealt with them happily for 20 years and many cars. They are always friendly, helpful, and efficient and I trust them. More

by JMFRABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Honda of Reading responded

Thank you for your kind words and loyalty over the past 20 years! We truly appreciate your trust and support. We look forward to serving you for many more years at Piazza Honda of Reading!

August 08, 2025

I brought my car in to get a piece of molding replaced. The service center saw some maintenance concerns so I had those completed as well. This included replacing the brake fluid. As I was driving home the More

by JANETGRADEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Piazza Honda of Reading responded

Janet, thank you for your understanding and patience! We apologize for the inconvenience, but we're glad our team was able to address it promptly and professionally. We truly appreciate your business and look forward to serving you again at Piazza Honda of Reading! Safe travels!

August 07, 2025

Everyone at Piazza Honda of Reading cares about the customer and it really shows every time. More

by satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Piazza Honda of Reading responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care and made your visit so enjoyable! We'll see you next time! - Piazza Honda of Reading

August 07, 2025

Great team! I appreciated the shuttle service to and from my office. Thank you. Text updates are nice. More

by KRISTIN.KOHLER
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Piazza Honda of Reading responded

Hi Kristin, we're glad you appreciated our shuttle service and text updates! Thank you for choosing Piazza Honda of Reading. Safe travels!

August 07, 2025

Excellent advisor and very confident in the Honda service received. Wait time was exactly as expected. More

by FIANTMOM
Recommend Dealer
Yes
Employees Worked With
Jonathan Barth
Aug 08, 2025 -

Piazza Honda of Reading responded

We're pleased to hear that you had a positive experience with our team at Piazza Honda of Reading! It's great to know you're confident in our work and that the wait time met your expectations. Safe travels!

August 06, 2025

They get the work done when you need it. Trust them for all work on the CRV More

by KLMCKEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Piazza Honda of Reading responded

We're so glad to hear it! We look forward to providing the same level of five-star service next time! Thank you! - Piazza Honda of Reading

August 06, 2025

The gentleman was very professional and courteous, and was able to answer all my questions. I’m a satisfied customer would recommend all my friends to go to Honda. More

by MARIAIROMAN1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON BARTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Piazza Honda of Reading responded

We are pleased to hear you had a professional and courteous experience with our team! Thank you for choosing Piazza Honda of Reading and for recommending us. We look forward to serving you and your friends in the future! Safe travels!