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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,670 Reviews

1,670 Reviews of Piazza Honda of Reading - Service Center

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March 26, 2025

My service advisor Theresa was amazing! Great communication with updates on the progress of my vehicle, and no surprises added to the bill. Every time I have needed help, Piazza Honda has More

by TDENIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Piazza Honda of Reading responded

TDENIKE, we're delighted to hear that Theresa provided you with excellent service and clear communication at Piazza Honda of Reading. Thank you for your continued trust in us!

March 26, 2025

Was told I would be charged twice for an emissions test. Once I brought it in, they decided to not charge me twice. Not sure why that would even be a conservation but I made it clear that if they were g More

by quickshot23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wlliam
Mar 27, 2025 -

Piazza Honda of Reading responded

It's concerning to hear about the confusion regarding your emissions test charge. We strive for clear communication and apologize if this wasn't the case during your visit. Please reach out to our team directly at 610-777-7601.

March 26, 2025

Excellent service. Everything was explained very clearly. Everyone was very friendly/ starting with valet parking More

by BBSPRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Piazza Honda of Reading responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Piazza Honda of Reading provided excellent service and clear communication. We appreciate your visit and look forward to serving you again in the future!

March 25, 2025

Jon was very courteous and efficient. He explained what was going on. Thank you, Jon. More

by MERCY2
Recommend Dealer
Yes
Employees Worked With
Jon
Mar 26, 2025 -

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! – Piazza Honda of Reading

March 24, 2025

The service department is always concerned with customer satisfaction. This is why I continue to get my car serviced at Piazza of Reading More

by PABRIZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Piazza Honda of Reading responded

Hi Mrs. Brizek! Happy to hear the department always takes care of you just as well as you take care of your car! We are always here for you!

March 24, 2025

The service advisors are knowledgeable, courteous, and altogether professional. They will keep my CRV running for another hundred thousand miles. More

by BILLNKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Piazza Honda of Reading responded

Hello! Happy to hear your visit with us went well! We are always happy to help!

March 24, 2025

Charge for checking out a part that was under warranty . It should be free to do that. More

by CUINWDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Piazza Honda of Reading responded

We take customer feedback seriously and thank you for brining this to our attention. Please contact us directly so we may learn more about your experience at 610-777-7601.

March 23, 2025

Jonathan was great! He made sure my car was getting the service it needed with excellent recommendations! Jonathan made sure my car got excellent detail clean after my i More

by Alina_vdov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nigra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Mar 25, 2025 -

Piazza Honda of Reading responded

Alina, we're delighted to hear that Jonathan and the team at Piazza Honda of Reading provided such attentive service for your CRV! It's wonderful knowing you felt confident in our care. We look forward to welcoming you back anytime!

March 23, 2025

Thanks to Jonathan and his amazing team! I got new tires put on my car and inspection done with a lovely detail cleaning inside and out! Honda service even shuttled me to my classes at colle More

by Alina_vdov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Szymanksi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Deibler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nigra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Spengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan & Edwin
Mar 25, 2025 -

Piazza Honda of Reading responded

WOW! So happy to hear your experience was excellent! We are very proud of our service team and happy to hear the right people are in the right places to give you excellent, trust worthy service! Have a great day!

March 22, 2025

I like this place. Services are great.A friendly service and trusted people. Recommended for everyone. More

by HK.NAWSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Piazza Honda of Reading responded

Thank you for recommending Piazza Honda of Reading! We're delighted to hear that our friendly and trustworthy service made a positive impression. We look forward to welcoming you back in the future!

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