Back

Piazza Honda of Reading - Service Center

Reading, PA

4.8
537 Reviews

537 Reviews of Piazza Honda of Reading - Service Center

Sort by
June 03, 2020

I brought my car in for balancing issues. It was explained to me that an alignment would be the best course. I agreed and the work was finished in a timely manner. More

by zusia1950
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the young gal I dealt with.
May 29, 2020

Did not help me at all due to mileage,doing a class action suit because they do not care about the customer or service..i More

by SLIMBX675
Recommend Dealer
No
Employees Worked With
Who ever the current service manager is
May 29, 2020

I question their integrity. After I unauthorized work on my car, the work was still done and no return calls. Had rear struts put in less than 21 months ago and because of bounce test was taken I had to p More

by SROMAN8908
Recommend Dealer
No
Employees Worked With
Beka Moatz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Maldonado, Harry Delgado
May 28, 2020

Average service experience Sad to see Acura service was not open, In my opinion, Acura service had better personalized customer service skills than Honda service and offered a c More

by JJL521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves so I can not recognize any name
May 23, 2020

A-1 service Car has 70,000 miles and Acura did an excellent job on taking care of my car's needs. Service was handles quickly and to my satisfaction. More

by DAVIDOGDEN1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 23, 2020

The service department is always looking for ways to better serve me as a customer client. I appreciate the access to a loaner car when it’s going to require more time in the shop as we only have the o More

by jpdubach26
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Amazing, courteous and kind staff in the service department. I have bought the last 4 cars from Piazza Acura. I will only work with this dealership. More

by LLD68
Recommend Dealer
Yes
Employees Worked With
Mark Kosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Blackmon
May 14, 2020

Always great service! Piazza team went over and above with customer service by picking up and dropping off my vehicle for an oil change during the COVID-19 crisis. Prompt & More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 01, 2020

Service Courteous, knowledgeable and took precautions. All were appreciated. I don’t know the names of the servicemen but they were all very professional and More

by JBOYLAN1776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado, Harry Delgado, John Sonday, Ron Konneman
May 01, 2020

Really bad experience with service - Rebeka Moatz. She did recover but initial attitude for their mistake was really disappointing. There was a mistake with my appointment. More

by Msm14
Recommend Dealer
No
Employees Worked With
Rebeka Moatz
...
48
...