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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,464 Reviews

1,464 Reviews of Piazza Honda of Reading - Service Center

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December 12, 2024

The professional attendance to me and my CR-V are fantastic. Communication is also considerably better than I've had at other dealers with my previously owned vehicles. More

by nschultz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Piazza Honda of Reading responded

Thank you for sharing your experience! We're delighted to hear that our team at Piazza Honda of Reading provided fantastic service and communication. We appreciate your support and look forward to assisting with any future needs!

December 12, 2024

Since I got my car back it’s been stalling to turn on. after having the fuel pump changed for a recall More

by Ashely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Darrow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Zezenski
Dec 14, 2024 -

Piazza Honda of Reading responded

Good afternoon! thank you for allowing me to correct the problem with the fuel pump that was installed. I sincerely hope that the vehicle is running better now with that o ring replacement was performed. please call me if the issue has not been resolved, I am here to help! 610 777 5618 -Beka, Service Manager

December 11, 2024

Will never go to Honda again. Have been a loyal customer for over 45 years. They seem to try to find things to charge you for. Inspection seems to go up and up. By the time you le More

by KYMKD
Recommend Dealer
No
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Piazza Honda of Reading responded

It's disheartening to hear about your recent experience, especially after such a long history with us. We strive for transparency and fairness in our services, so it's concerning that you felt otherwise. Please reach out to our team directly at (610) 777-7601.

December 11, 2024

Diagnostic done to my car. After one and half hours, the mechanic said your car is done. I brought my car home but the problem still exists. More

by AALPHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beka Moatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Piazza Honda of Reading responded

Aalphie, We are sorry to hear that the issue with your car wasn't resolved. We strive for thorough and effective service, so I apologize for any oversight on our part. Please reach out to our team directly at (610) 777-7601

December 11, 2024

Piazza Honda of reading is the best. I always can count on them for my car More

by JOBASTIEN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Piazza Honda of Reading responded

Thank you! We'll see you next time! - Piazza Honda of Reading

December 10, 2024

I was greeted by pleasant, professional, efficient people, and my wait, which was only about 45 minutes, was quite pleasant. I will be returning here for future service work. More

by JOHNBOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Piazza Honda of Reading responded

Johnboor, we're delighted to hear about your positive experience with our team at Piazza Honda of Reading! We look forward to welcoming you back for future service visits. Safe travels until then!

December 10, 2024

Knowledgeable employees Courteous personnel Transparency and fair pricing Timely turn around for service Always ready to answer questions More

by MZURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Piazza Honda of Reading responded

Thank you for highlighting the knowledgeable and courteous service provided by our team here at Piazza Honda of Reading! We appreciate your support and look forward to assisting you again in the future!

December 09, 2024

They were very nice and efficient. I was very satisfied with their work. Everything was as expected More

by Truly-LN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Zezenski
Dec 09, 2024 -

Piazza Honda of Reading responded

Thank you for the positive feedback about your recent experience with the Piazza Honda of Reading team! We appreciate your business and hope we have the opportunity to serve you again in the future!

December 08, 2024

Theresa goes the extra mile for me. She was able to get the part for my recall and have it installed during my inspection. I love working with her. More

by ECILA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

We're delighted to hear that Theresa provided exceptional service during your visit at Piazza Honda of Reading. It's great knowing she could assist with both the recall and inspection efficiently. Thank you for sharing your experience!

December 08, 2024

The service advisor kept me informed throughout the visit. She also went out of her way to check on the recent recall status giving me a clear understanding of what to do next. More

by JFMICKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

We're delighted to hear that our team kept you well-informed during your visit at Piazza Honda of Reading. Thank you for sharing!

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