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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,463 Reviews

1,463 Reviews of Piazza Honda of Reading - Service Center

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December 08, 2024

The service staff acknowledged us when we walk in. The rep we had was very helpful and professional. More

by NC.BAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

This is great to hear! Thank you for visiting Piazza Honda of Reading!

December 07, 2024

Everyone was a pleasure to converse with regarding my visit. I highly recommend Piazza Honda of Reading's service center. More

by MIKEV.LE1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kosak
Dec 09, 2024 -

Piazza Honda of Reading responded

Thank you for the recommendation! We're delighted to hear that your experience at Piazza Honda of Reading's service center was enjoyable. We look forward to serving you again in the future!

December 07, 2024

4 stars because I'm forced to write a review that needs a minimum of 15 words. I hate that I'm hounded to do a review after every single time I get my car serviced. More

by GTSTAHL93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

Thank you for the review and feedback - we will certainly keep it in mind for future improvements to our processes. Please don't hesitate to reach out the next time our Piazza Honda of Reading team can assist you!

December 07, 2024

The Young Lady at the counter was great, no complaints. However, I went in for inspection and it was recommended that I needed an additional $1300.00 plus in additional work. I then took my vehicle to my n More

by craigrozycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Honda of Reading responded

Hello! I have taken a look into your price estimate to make sure that there are no errors. I always want to make sure my department is run honestly and accurately! it looks like the estimate is for pads and resurfacing rotors, as well as replacing a caliper that may be sticking. The price estimate sent to you includes Honda Genuine Manufactured Parts, which may be more costly than aftermarket parts. The Honda parts carry a warranty and higher quality manufacturing, which reflects in pricing. When comparing pricing, please verify if aftermarket parts were used as that may create the price difference you are seeing. We are always happy to provide pricing on aftermarket parts upon request. i hope this helps, please reach out to me directly to further discuss if you would like! RMOATZ@PIAZZAHONDA.COM or 610-777-5618

December 06, 2024

On time with no hassle great service friendly staff who pay attention to the customer highly recommended More

by DRGLO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Piazza Honda of Reading responded

We're delighted to hear you had a hassle-free experience with our friendly team at Piazza Honda of Reading! Thank you for recommending us, and we look forward to serving you again in the future! Safe travels!

December 06, 2024

They have great service, it was very quick and friendly. Dropped the car off the night before thanksgiving and had it back that Friday morning More

by sarahmmchenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Piazza Honda of Reading responded

Hi Sarah, we're delighted to hear that our team at Piazza Honda of Reading provided you with quick and friendly service! Thank you for choosing us, and we hope your car is running smoothly! Safe travels!

December 06, 2024

I received excellent service. The office is very organized and efficient. I was even treated to a ride home when I dropped my car off. Top notch! More

by AMYSPALHOLZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Wixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Milanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Piazza Honda of Reading responded

Hi Amy, we're delighted to hear about your excellent experience with Piazza Honda of Reading! It's great that our team could provide you with organized and efficient service. Thank you for the kind words! Safe travels!

December 04, 2024

A most positive experience, Thanks! Why does it need to be to be a 15 word review?!?!?! More

by MRBISHOP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't catch any names... sorry.
December 04, 2024

Piazza Honda is always very accommodating. While waiting for my car they were very diligent about showing me exactly what was needed and what my options were as well as keeping me updated on t More

by ROZBUD63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm so sorry that I don't remember his name; he was in the service department and he was wonderful!
December 04, 2024

Work was done quickly and communicated to me. Pre service estimate was accurate and helpful. More

by KZANDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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