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Piazza Honda of Reading - Service Center

Reading, PA

4.7
1,464 Reviews

1,464 Reviews of Piazza Honda of Reading - Service Center

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October 23, 2024

Piazza Honda has always treated me great. I am a loyal Honda enthusiast. I’ve owned other brands of cars and worked with other dealerships and Piazza Honda is better by far. More

by TeamDP24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Great customer service, very knowledgeable and always so kind considerate care about customers from front desk to service More

by AKRUMHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Starter took 6+weeks to get in, would have been nice to include car wash or coupon to make up for inconvenience. I was told dealer not at fault More

by RFAVINGER4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Exceptionally courteous and attentive to details. Honest estimates as well as truthful wait time expectancy. More

by CHRISTINEDISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Your staff and service dept were very helpful and helped to complete the tasks today. More

by BDAVIS2444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Everyone has always been courteous and understanding and knowledgeable to all my concerns concerns concerns More

by Sgetrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beka Moatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

The service center is good. The staff is very good. The car was serviced well More

by Anisha Vashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Service advisors were responsive, friendly and made sure communication went smoothly. Couldn’t ask for more. More

by VERVELDEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Kachel
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

There were 5 customer reps available; however, I had to wait for a specific rep to finalize my very simple paperwork and check me out even though I received a text telling me my car was completed and ready More

by BIRDS.BLOOMS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Wixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady at separate desk checked me in and was helpful.
Oct 22, 2024 -

Piazza Honda of Reading responded

Good afternoon! I apologize for the delays in being assisted by an advisor during your visit. We will make sure to use this as an educational experience for them to understand the importance of time! I know that the advisor that assisted you prefers to take care of you throughout the ending of your visit, but straight forward visits should lead anyone to assist you! Thank you for letting me know about this situation so I can ensure your future visits are excellent and efficient!

October 21, 2024

Courteous staff Customer focused Knowledgeable Best service in the area Reasonable prices on purchases and service Highly recommend to family and friends you won’t be disappointed More

by RFSH1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Darrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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